Project Manager and Operations Manager

George Roger Whitaker

Email: *********@*******.*** Phone: 423-***-**** LinkedIn: www.linkedin.com/in/george-roger-whitaker OPERATIONS MANAGEMENT PROJECT MANAGEMENT

Leader and manager with 40+ years of experience in various aspects of Manufacturing Operations including Project Management, Production, Material Management, Purchasing and Logistics. High performer is skilled at consolidating facilities, restructuring labor, and eliminating redundancy. Proven results illustrated by cost savings. Excellent communicator and advisor with the ability to drive immediate results. Key areas of competence and expertise include:

• Process Improvement • ERP

• Lean Manufacturing • Team Building

• Project Management • Mentoring / Developing

• Personnel Development • Oracle

• Research / Capital Management

• TPM

• Microsoft Office

• TQM

EDUCATION

Master’s Degree, Business Administration, East Tennessee State University, Johnson City, TN, 1994 Bachelor’s Degree, Biology/Chemistry, University of the Cumberlands, Williamsburg, KY. 1976 PROFESSIONAL EXPERIENCE

delfortgroup, MUNDET TENNESSEE INC., Surgoinsville, TN 2018 to 2020 Materials Manager

delfortgroup is a privately-owned manufacturer of fine papers, headquartered in Traun, Austria. Mundet Tennessee Inc. is a package printer acquired by delfortgroup for diversification investment with annual sales more than $30 million.

Responsible for customer service, scheduling, procurement, receiving, inventory, warehousing, and shipping operations.

• Streamlined and improved efficiency of Customer Service Department.

• Developed and executed capital expenditure project plan for upgrading and implementing ERP computer system.

• Organized and centralized Purchasing functions.

• Organized and streamlined outside warehouse in coordination with internal warehouse. AMERICAN GREETINGS, CORPORATION, Greeneville, TN & Corbin, KY 1976 to 2018 American Greetings Corporation, Inc. is a privately-owned American company which is the world’s largest creator, manufacturer and distributor of innovative social expression products with annual sales of approximately $1.6 billion. Progressive promotional advancement in variety of operations and project management roles during a 40-year career. Project Manager

Charged with leading initiatives including capital expenditure investment projects and process improvement projects, from identification/concept thru implementation/installation.

• Researched and developed new products and new technologies.

• Spearheaded justification of capital expenditures and resources resulting in $1.5M savings over five years.

• Managed and directed $12M project to consolidate two manufacturing/distribution facilities in one year.

• Led evaluation, selection and implementation of an integrated computer system, Oracle Applications Software.

• Led implementation project for cost management computer system (MRP II) earning corporate award for Teamwork.

George Roger Whitaker Page 2

Operations Manager

Charged with management and leadership of manufacturing, packaging, and distribution operations.

• Improved productivity by 30%; reduced workforce requirements by 25%.

• Eliminated 30% of workspace/footprint for manufacturing operations subsequently reducing warehouse costs.

• Outsourced low earnings products to improve earnings and space.

• Earned corporate award for second time, Teamwork of Lean Manufacturing initiatives.

• Initiated strategy for direct procurement of major components saving $200k annually.

• Led cost control/reduction efforts at acquired facility reducing operating costs 33% or $5.5M.

• Earned trade industry association awards (printing) three consecutive years.

• Utilized Lean Manufacturing initiatives to achieve 17.4% setup time reduction in printing operations.

• Realized cost improvement through labor reduction and realignment resulting in $350k in savings.

• Initiated and executed Total Quality Management (TQM) in manufacturing operations. EAST TENNESSEE STATE UNIVERSITY, Johnson City, TN 1998 to 1999 East Tennessee State University is a public university located in Johnson City, Tennessee. Adjunct Professor, College of Business

Taught undergraduate Operations Management class to business students during illness of a professor. COMMUNITY

Treasurer, Deacon, Sunday School Teacher, Stewardship Committee, First Baptist Church, Greeneville, TN

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