Rajpreet Ghuman
236-***-**** **************@*****.***
PROFESSIONAL SUMMARY
Highly driven and dedicated individual pursuing a BBA in International Business Management with the goal of improving operations and reducing company costs. Organized and hardworking with first-rate communication and time management abilities. Eager to apply skills and 5 Years of experience in day-to-day business management to make positive real-world contributions to business success.
SKILLS
Negotiation & Conflict Management
Strategic planning
MS Office Suite
Customer service
Teamwork / Collaboration
Scheduling
Inventory Management
Organizational skills
WORK HISTORY
OFFICE MANAGER 01/2020 to 06/2020
West Coast Doctors of Optometry - Vancouver, BC
Maintained computer and physical filing systems.
Increased team productivity by reorganizing office supplies and protocols.
Designed marketing brochures and wrote website copy.
Liaised with patients and addressed inquiries, appointment requests and billing questions
Coached new hires on company processes while managing 5-6 employees to achieve maximum production.
SHIFT MANAGER 09/2018 to 01/2020
Donair Dude - Vancouver, BC
Completed store opening and closing procedures, including setting up registers and checking products.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Responded to 40-50 Customers and resolved questions and concerns.
Increased Sales and Revenue by 20% and tracked receipts, employee hours and inventory movements.
Familiarity with Occupational Health and Safety guidelines.
ASSISTANT MANAGER 07/2017 to 08/2018
Future Abroad Education Consultants - Chandigarh, India, Chandigarh, India
Created curricula, instructions, documents, and written tests for various types of training courses
Ensured proper tracking in newly created databases of all students and their overall performance.
Coordinated workshops for employees to better understand company mission.
Held parent teacher conferences with over 40 families.
Coordinates with hiring managers for recruitment and selection of new employees
IELTS INSTRUCTOR 04/2016 to 07/2017
Touchstone Educational - Chandigarh, India, Chandigarh, India
Touchstone is World class training institute
Instructed through lectures, discussions, and demonstrations in Reading, Writing and Speaking
Followed teaching plan by Cambridge University Press while collaborating with team of 10 individuals
Maintained 80% pass rate for courses
Recommended curriculum choices and created lesson plans to maximize effectiveness of instruction
PRIVATE TUTOR 06/2013 to 03/2016
Self Employed - Chandigarh, India, Chandigarh, India
Tutored over 32 struggling, average, and advanced students in English and Science course materials.
Evaluated student progress through analysis of test scores and homework completion.
Worked with students in classrooms, small study areas or home environments to provide educational support.
EDUCATION
Acsenda School of Management - Vancouver, BC BBA
International Business Management, 2020
Panjab University - Chandigarh, India Bachelor of Arts
Sociology, 2017
St. Joseph Senior Secondary School - Chandigarh, India High School Diploma
2012
COMMUNITY INVOLVEMENT
Food Bank Packer - United Way of the Lower Mainland
-Packed food items and delivered to over 50 families in lower mainland.
-Assisted with tax returns, grocery shopping and taking care for elderly patients during COVID.
Khalsa Aid NGO
- Managed a team of 10 to initiate campaigns and marketing strategies.
- Aided in developing interpersonal and communication skills including listening, influencing, and negotiating.
Organizer for Panache at Punjab University -
-Held a team of 30 people to organize the biggest annual event in Chandigarh.
CERTIFICATIONS
- Certified Safety Supervisor from WorkSafe BC.
- FITT-Forum for International Trade Training member.
- Food Safe Level 1.
- Serving it Right certificate.
- Received Acsenda International School Scholarship worth $10,000 CAD.
- Awarded Guard Me Scholarship from over 6000 applicants.
HOBBIES AND LANGUAGES
- Volleyball and World Travel
- Fluent in English, Hindi, Urdu, and Punjabi.
- Basic Spanish and Persian.