Nina Brennan
Vancouver, V*N 2S3
****.*******@*****.***
Skills:
Well experienced in working in fast-paced environments.
Out-going, bubbly and enthusiastic worker.
Able to think quickly and professionally handle difficult situations.
Excellent interpersonal skills, very experienced working in teams.
Many years of customer service, through volunteer and work experience.
Work History:
Front Desk Staff, SoulCycle – Vancouver, April 2019 – November 2019
Providing highest level of hospitality
Checking in riders for classes
Setting up riders on their bikes
Operational duties (cleaning & maintenance)
Organising and preparing retail
Manager/Barista, Turf – Vancouver, May 2018 – November 2018
Looking over tasks that need to be completed.
Delegating and leading the front of house team.
Preparing espresso drinks, bussing tables, answering customer’s questions
Cash out and openings
Key holder
TimeOut Magazine Intern, TimeOut – Shanghai, Summer period of 2016
Writing columns for the TimeOut website regarding local events
Organising meetings and interviews with local professionals
Organising and reflecting the magazines information to the website
Translating interviews from Mandarin to English
Sales & Marketing Intern, Shangri-La – Shanghai, Summer period 2013
Assist in organising of promotional events
Record minutes of meetings regarding sales strategies
Assist in sales calls for hotel events
Receptionist Volunteer, The HotBox Yoga – Vancouver, May-Nov 2018
Sign in customers.
Process payments through MindBody website.
Give tours of the studio.
Speakeasy Peer Support Volunteer, AMS – UBC, August 2018 - present
Peer support for students at UBC.
Training in communication, validating, and stress/emergency procedures.
Barista, Aphrodite’s Organic Pie shop – Vancouver, February 2018 – On going
Preparing espresso drinks and other beverages in a fast paced environment.
Cutting pies, making salads, preparing other food orders.
Cashier/ Food Prep, Freshii - Vancouver, July 2017 – September 2017
Preparing food in a fast paced environment.
Deal with cash register and customer’s food orders.
Assistant, Independent Flower Boutique – Shanghai, May 2012
Organise timetable for out sourcing events.
Deal with customer service.
Cashier service.
Make flower arrangements.
Further Work History:
Internship at Metro zine magazine (2011) – Shanghai, China
Volunteer Work in an Autistic Kindergarten - Xi’an, China (September 2015 to October 2015)
Private English and Mathematics tuition [For ages 4-12] (2015/16) – Shanghai
Creative History:
-Voice cover for up and coming Chinese Cartoon – Oyeeo, Shanghai China
-Lead role in Joseph and the Technicolor Dream Coat – Dulwich College Shanghai
-Local Chinese Swimsuit runway event – Ke Centre Shanghai
Education Background:
9 IGCSE Qualifications (Grade C and above) – Dulwich College Shanghai.
3 As levels (A - business, B - English, B - psychology) – Mill-field School, England.
3 A2 Levels (A – Mathematics, B – Business, B – Psychology) – David Game College London.
Currently an undergraduate student at UBC.
References:
1.Sharun Sharma: Park Royal Freshii Manager
Phone number: 604-***-****
Email: *************@*******.***
2.Sabrina Versteeg: Netball coach
Phone number: 604-***-****
Email: **********@*******.***
3.Shannon Lee: Aphrodite’s Organic pie shop Manager
Email: **********@*******.***