Engineer Maintenance

DURGA PRASAD

Plot No.: **, Alpha Farm House Near Airport Colony Bairagarh Bhopal (M.P) 462030,

Contact: 975-***-****; Email:***************@*****.**.** Date of Birth: 06st June 1982

SYSTEM ADMINISTRATOR/ HARDWARE & NETWORKING PROFESSIONAL

Sincere, diligent & competent professional, with experience in managing System Support and Hardware & Networking function in the industry. Innate strengths in generating hardware and servicing business in fiercely competitive scenario. Proven technical/managerial competencies in structuring customized hardware and networking solutions to meet customer’s specific needs. Experienced in installing, configuring, managing, maintaining and troubleshooting the Microsoft Windows 2000, 2003 Server Environment as well as client operating system Microsoft XP, 2000 Professional etc. Expertise in handling Installations O.S. and application Software’s and Network Drives (Printers etc.), Assembling, Troubleshooting, Installing and Setup Full Network...

Experience Summary: 8 Years of Experience in Managing System Support and Hardware & Networking Function.

PROFESSIONAL EXPERIENCE

M/s E-Integrations (Bhopal) Jun 2008-Nov 2009

Technical Support Engineer.

Installation, configuration, troubleshooting & maintenance of Operating System like Windows 2003 server, Windows 7, Windows XP, Windows Vista, &Antivirus: - McAfee, AVG, Avast, Antivirus Server installation and desktop dynamically manage.Taking care of Server, Desktop, Laptop, Scanner & Printer, LAN troubleshooting.

INFO SERVICES (www.ibmesp.com) Nov 2009 – Dec 2010

Technical Support Engineer:-

Handled multiple projects like Hero Honda Dealership, Whirlpool, John Deere Equipment’s, and ABB for IT Support at M.P. Managed client’s IT problems, installations & application support; installation, configuration & troubleshooting. Manage computer installations along with all related accessories and networking to ensure hassle free functioning of systems. Updated users on maintenance tips for prolonged service life of machines.

Accountable for problem cause analysis, resolution of routine customer problems and complexity resolution.

Responsible for Networking (LAN) troubleshooting, installation, configuration, maintenance & troubleshooting Window XP, Safe Boot, Anti-Virus and other company’s applications. Manage Data Backup, maintenance of Desktop, Laptop, Switch, and Scanner & Printer; handle branch roll out activities,

Technical Support Engineer. Jan 2011 –Dec 2012

Installation, configuration, troubleshooting & maintenance of Operating System like Windows 2003 server, Windows 7, Manage Data Backup, Maintenance of Desktop, Laptop, and Scanner & Printer; handle branch roll out activities,

HCCBPL Jan 2014–Feb 2020

Technical Support Engineer:-

Installation, configuration, troubleshooting & maintenance of Operating System like Windows 2003 server, Windows 7, Manage Data Backup, Maintenance of Desktop, Laptop, and Scanner & Printer; handle branch roll out activities, Window XP, Safe Boot, Anti-Virus and other company’s applications. Manage Data Backup, maintenance of Desktop, Laptop, Switch, and Scanner & Printer; handle branch roll out activities

EDUCATIONAL CREDENTIALS:-

ACHNE: - (Anylan Certified Hardware Networking Engineer) 2007

MCP: - (Windows XP Professional) Certification:

Barkatullah University Bhopal M.P. 2011.

B.A (Sociology), University Madhya Pradesh; 40.2%

Higher Secondary 2001

Board of Secondary Education, Madhya Pradesh; 50.6%

HSC 1999

Board of Secondary Education, Madhya Pradesh; 50.2%

Interest:-

Listening to music watching, searching, playing cricket etc.

Declaration:-

I hereby declare that the information furnished above is true the best of my knowledge.

Thanking you,

Date:

Place:

Durga Prasad

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