Kenneth Igedu CV P a g e * *

KENNETH EBHODAGHE IGEDU

** ******** ****** ******, *** Pedro Road, Shomolu, Lagos Nigeria

+234**********, adf9x6@r.postjobfree.com

CAREER OBJECTIVE

A diligent and reliable Technical Support Engineer with a desire to work in a diverse and challenging environment that foster growth, development, innovation, and creativity in its employees and to obtain a challenging position bringing to fore my competences. I execute task diligently by paying attention to details, collaborating with people, and leveraging on innovative techniques to deliver value. CORE COMPETENCIES

• Azure Solutions Architect Expert

• Enterprise Administrator Expert

• Azure Administration

• Windows and Modern Desktop Administration

• Azure Security

• Microsoft Teams Administration

• Cybersecurity

• IT Troubleshooting

• Customer Support

• Technical Trainer

• Excellent Communication

• Leadership & People Management

• ITIL 4

• Power BI

WORK EXPERIENCE

27/07/2020 – Till Date Microsoft Azure Technical Support Engineer Tek Experts, Nigeria

• Deploy, Configure and Manage Azure Virtual Machines (Windows and Linux), Virtual Networks, Storage and Backups.

• Migrate company’s infrastructures and services into the cloud and ensuring minimal or no interruption of services in the process.

29/07/2019 – 27/07/2020 Technical Support Engineer (Microsoft 365 and Windows) Tek Experts, Nigeria

• Acted as the primary technical contact, delivered advanced technical troubleshooting and problem-solving solutions for customers of Microsoft globally.

• Deployed and supported Microsoft Office 365, Microsoft SharePoint, Microsoft Exchange Online, Microsoft Teams and Microsoft OneDrive.

• Synchronized documents between SharePoint online, OneDrive for Business, Local PCs, and Personal OneDrive.

• Managed Microsoft 365 Security and Compliance

• Managed Identities, users, and roles in Microsoft Azure Active Directory.

• Managed Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment.

• Implemented directory synchronization with directory services, federation services, and Azure endpoints

• Implemented Azure identity management security- hybrid identity management, RBAC, MFA and SSO.

• Deployed Microsoft Azure Information Protection (AIP) and Privileged Identity Management (PIM)

• Managed Cloud Security and Data with the use of Retention policies, Data loss prevention (DLP) policies, Litigation hold & eDiscovery.

• Upgraded and deploy Windows 10 to multiple devices Implement Mobile Device Management (MDM). 08/08/2018 – 14/04/2019 Health Officer

Efandion Primary Healthcare Centre, Uromi, Edo State, Nigeria 09/01/2017 – 03/08/2018 Chemistry and Basic Science Teacher Kenneth Igedu CV P a g e 2 2

Ufua Memorial Group of Schools, Edo State, Nigeria 16/11/2015 – 26/10/2016 Chemistry and Biology Teacher (NYSC) Ikangba Comprehensive High School, Ijebu Ode, Ogun State 10/06/2013 – 29/11/2013 Research Officer

Nigerian Institute for Oil Palm Research (NIFOR), Benin City, Edo State EDUCATION

09/11/2010–21/10/2014 BSc Biochemistry

Ambrose Alli University, Ekpoma, Edo State

Second Class Upper Honours (CGPA: 4.36 out of 5.0) CERTIFICATIONS

July, 2020 ITIL 4 Foundation – AXELOS Global Best Practice July, 2020 Microsoft 365 Certified: Security Administrator Associate - Microsoft June, 2020 Microsoft 365 Certified: Enterprise Administrator Expert - Microsoft June, 2020 Exam MS 101: Microsoft 365 Mobility and Security - Microsoft June, 2020 Exam MS 100: Microsoft 365 Identity and Services- Microsoft May, 2020 Microsoft Certified: Azure Security Engineer Associate - Microsoft May, 2020 Introduction to Cybersecurity- Cisco Networking Academy May, 2020 AWS Security Fundamentals (Second Edition) Training - Amazon Web Services (AWS) May, 2020 AWS Cloud Practitioner Essentials (Second Edition) Training- Amazon Web Services (AWS) May, 2020 Project Management Essentials Certified - Management and Strategy Institute April, 2020 CNSS Certified Network Security Specialist- ICSI (International Cybersecurity Institute) April, 2020 Microsoft 365 Certified: Teams Administrator Associate - Microsoft April, 2020 Microsoft Certified: Azure Solutions Architect Expert - Microsoft April, 2020 Exam AZ 301: Microsoft Azure Architect Design - Microsoft April, 2020 CyberArk Certified Trustee - CyberArk

April, 2020 NSE 2 Network Security Associate - Fortinet April, 2020 NSE 1 Network Security Associate - Fortinet March, 2020 Exam AZ 300: Microsoft Azure Architect Technologies - Microsoft March, 2020 Microsoft Certified: Azure Administrator Associate - Microsoft February, 2020 Microsoft Certified Trainer (MCT) - Microsoft January, 2020 Microsoft 365 Certified: Modern Desktop Administrator Associate - Microsoft January, 2020 MD 101: Managing Modern Desktop - Microsoft January, 2020 MD 100: Windows 10 - Microsoft

November, 2017 Certificate of Achievement, MOOC Oil & Gas (From Exploration to Distribution) - IFP School OTHER TRAININGS

May, 2020 Six Sigma Yellow Belt- SCRUMstudy

May, 2020 Scrum Fundamental Certified (SFC) – SCRUMstudy April, 2020 Product Masterclass: How to Build Digital Products - Product School March, 2020 Microsoft Cloud Services: Exchange Online and Security- LinkedIn February, 2020 Microsoft Office 365: Administration - LinkedIn February, 2020 Microsoft Azure: Controlling Cost - LinkedIn February, 2020 Cybersecurity for IT Professionals - LinkedIn February, 2020 Firewall Administration Essential Training- LinkedIn February, 2020 Networking Foundation: IP Addressing - LinkedIn September, 2019 Microsoft Windows Certified Technical Support Advocate – Tek Expert March, 2019 Diploma in Quality Management - Alison October, 2015 233-Hours OHSA Oil and Gas Safety and Health Professional (#238535)- OSHAcademy

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