Engineer Analyst

SHREYA GHOSH

Mobile: +1-480-***-**** Email: *************.**@*****.***

Work Authorization: EAD ( do not need sponsorship from employer) Key Interests: Software Testing, Software Development, Automation Testing (Selenium with Java), Product Design, User Experience Research,Statistical Model Building,

Education:

1. West Bengal University of Technology (2007-2011): Bachelors in Computer Science (CGPA 7.5/10) 2. Arizona State University (2018-Present): Masters in Human Systems Engineering (CGPA 4.0/4.0) Employment:

1. Capgemini (2012-2016): Senior Software Engineer 2. Fiserv(2016-2018): Software Analyst

Technical Skills:

Operating Systems Windows

Database ORACLE

Language Basic knowledge on JAVA Script, R, VB Script, SQL, Java Tools

SAP CRM, X9Assist, Aptara Passport Platform, Image Gateway, HP ALM/ Quality Center 10.0 & 11.0, Compass, CITRIX, DNA (Dot Net Application), Adobe XD, Card Sorting, Balsamiq, Invision Studio, Selenium, Git, TestNG Design Mindmap,UML (Use cases, Class Diagrams, Sequence Diagrams) Packages MS Office

Skills:

1. Software Testing:

Requirement Analysis for Testing

Test Planning, Preparation of Functional Decomposition using Mind map Designing Test Scenarios and Test Cases

Change request Analysis and management

Defect Management, Co-coordinating as offshore lead Software version control using git

Automation testing ( Selenium Webdriver using Java) Familiar with Maven

2. Product Evaluation: Card Sorting, Competitive analysis, Contextual analysis, Functional and interaction specification, Persona development, Prototyping, Requirements gathering and documentation, task analysis, usability testing, wireframing, user research (planning and execution) Technical Accomplishments:

1. Software Testing:

A. Manual Testing in BFSI Domain

B. Extensive knowledge of Software testing life cycle (STLC): Requirements Analysis, Functional Decomposition, Test Strategy preparation, Test Plan preparation, Test Case Design, Prioritization, Test Execution, Daily Status Reporting, Defect Management (analyzing and documenting defects) and Signoff documents.

C. Involved in various kinds of testing which include GUI testing, Functional, Integration, System, End to End, Regression, Operational,Smoke, user acceptance and positive/negative scenario testing. 2. Banking and Finance:

A. Through knowledge on Banking Domain specializing in Retail Banking, Payment system, DICE (Distributed Image Capture and Exchange) and DNA.

Software Testing/QA Projects Handled:

1. Dot Net Application (DNA) Product Testing (2016- 2018) Role: QA Analyst DNA from Fiserv is a proven, award-winning account processing platform that's designed to manage the highly flexible relationships among people, businesses and accounts while streamlining operations and providing the flexibility to address constantly changing business needs. 2. DICE (APR 2014 –2016): Client: Royal Bank of Canada Role: QA Analyst Dice stands for Distributed Image Capture and Exchange. DICE is a concept of capturing cheque images and related paper based items electronically to reduce the third party involvement in cheque processes. It is integrated image solutions that streamline & automate the deposit process to strengthen RBC and to make RBC a market leader for personal and business banking clients.

3. RBC EXPRESS (Mar 2014 – Apr 2014): Client: Royal Bank of Canada Role: QA Analyst RBC Express is a web based application designed specifically to meet the cash management needs of Corporate clients. It is an End to End solution which caters to all the Cash Management needs of the corporate clients. 4. GRADS (Dec 2013 - Mar 2014): Client: Royal Bank of Canada Role: Software Engineer Global Receivables and Disbursements System (GRADS) enables business clients to either credit or debit their customers at any Financial Institution located either in Canada or USA in Canadian or US currencies. 5. RETAIL CREDIT TRANSFORMATION (Sep 2012 – Nov 2013): Client: Royal Bank of Canada Role: QA Analyst The Program is related to transformation of Retails Banking Applications to SAP CRM platform for better customer experience and faster application processing. It involved transformation of the mortgage process to SAP CRM. It deals with the complete process of mortgage processing, right from applying for mortgage through web application till disbursement of money to the customer.

Awards & Achievements:

1. Engineering Graduate Fellowship (2018-19) from Ira A. Fulton School of Engineering, Arizona State UNiversity

2. Completed Level 1 Certification for Capgemini in August 2012. 3. Completed JAVAScript Certification from Udacity 4. Completed ISQTB Certification (Foundation level) in July 2016. 5. Executive Award in team category (Capgemini).

6. Received award from client for performance in JARI project (Capgemini).

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