Civil Engineering Service Representative

EFREN S. GINES

BS Civil Engineering, National University

Address: Grace Residences Tower 2 Bgry. Ususan, Taguig City

Email Address: *********@*****.***

Cellular No.:+639*********

To obtain a position that would best fit my qualifications in a company that offers good working environment and enables me as a newbie to grow and develop my knowledge and skills for continuous career improvement.

Secondary Education

Ebenezer Christian Academy Inc.

2006-2010

College - Undergrad

National University

4th Year B.S Civil Engineering

Knowledge in Computer such as :

MS Word, MS Excel, MS Power Point, MS Project, Internet

Hardware and Software troubleshooting

Local Area Network (LAN) set up

Intermediate skill in computer aided design such as :

Autocad 2D Drafting and 3D Modeling

Telus International Philippines – Customer Service Representative (December 2018 – March 2018)

oAssisting partners having concern about their payments

oRecalculation of the fare amount due to some navigational errors

oAnswering queries about the requirements and laws of state.

Concentrix Philippines – Technical Support Representative (April 2019 – September 2019)

oProviding instructions in basic troubleshooting steps.

oAnswering queries related to the account such as bill, profile and products.

oEscalating relevant issues

I hereby certify that the above information is true and correct for the best of my knowledge and belief.

OBJECTIVE

EDUCATIONAL ATTAINMENT

KNOWLEDGE and SKILLS

WORK EXPERIENCE AND JOB DESCRIPTION

Contact this candidate