MARYANN MENDOZA
Email: **********@*****.***
Position applying for: collections, business office, administration
Employment History:
March 2016 - June 2019 ACCOUNTS RECEIVABLE ANALYST
Meridian Management Services
3050 Saturn Street, Suite 200, Brea, CA 92821
Monitors & keeps track of long outstanding private accounts that are 120 days old & over. This involves reaching out to residents & their responsible or authorized representative including public guardians & private conservators to resolve overdue payments or outstanding balances by phone, mail or the internet. Performs billing for Medicare co-insurances to insurance companies like Medi-Cal & commercial insurances. Coordinates with facilities & Medicare Billers for correct insurance information & Medicare remittance advices to ensure accurate billing. Follow up on missed payments & resolve discrepancies.
2015 - February 2016 RECEPTIONIST/ADMINISTRATIVE ASSISTANT
Sunset Manor Convalescent Hospital
2720 Nevada Avenue, S. El Monte, CA 91733
Handles special administrative projects, as well as, overflow work from several Department Heads. Coordinates various office support services and performs general administrative duties like handling telephone calls, receiving & directing visitors, sorts & routes incoming mail, faxing, filing,. etc
2010 - 2011 QUALITY ASSURANCE SUPERVISOR FOR STAFF DEVELOPMENT
Mission Care & Rehabilitation Center
4800 Delta Avenue, Rosemead, CA 91770
Supervise nursing staff, provide in-services to staff & monitored infection control
1998 - 2007 EXECUTIVE ASSISTANT
Alden Terrace Convalescent Center
1240 S. Hoover Street, Los Angeles, CA 90006
Give facility tours for prospective admissions, create & follow-up appointments with Public Guardians & responsible parties, handle confidential correspondances, memos & mails, conduct staff meetings, provide translations between management & employees, update data using Microsoft Word & Excel
FRONT OFFICE MANAGER
Provide excellent customer service, answering phones, filing, ordering & maintaining supplies, handle payroll for 130 employees in a 24 hour shift, Assist the business office in the Medi-Cal eligibility verification, TAR attachment completion, share of cost notification, complete patient admission & financial folders for a 210 bed facility
RESTORATIVE NURSING AIDE SUPERVISOR
Supervised RNAs during residents' feeding time, exercise & walking
STAFF DEVELOPER ASSISTANT
Interview employees, pre-placement, supervise staff, schedule & record mandatory meetings, make weekly & monthly working schedules
EDUCATIONAL AIDE University of Southern California
Prepare children for Early Head Start School
EDUCATIONAL AIDE Los Angeles Unified School District
Assisting students & teachers in classrooms
CERTIFIED NURSE ASSISTANT
Alden Terrace Convalescent Center
1240 S. Hoover Street, Los Angeles, CA 90006
Assist residents with activities of daily living
Educational background:
VOCATIONAL NURSE CERTIFICATE
RESTORATIVE NURSING AIDE CERTIFICATE
CERTIFIED NURSING ASSISTANT CERTIFICATE
Special Skills/Qualities: Bilingual - able to read, speak & write in both English & Spanish, organized, motivated, effective communication skills, caring, eager to work, team player, critical thinker, hands.
References available upon request