Customer Care, Spanish, Email, Chat, HR, Human Resources, Healthcare
Resume:
JEREMY PANGILINAN ROMERO
*** *-*** ******, **** Kamias, Quezon City 1102
**********@*****.***
PERSONAL BACKGROUND:
BIRTHDATE: November 10, 1987
BIRTHPLACE: Kalookan City
AGE: 29
SEX: Male
CIVIL STATUS: Single
HOBBIES: net surfing, reading books, cooking, foreign language study
LANGUAGES/DIALECTS SPOKEN and/or WRITTEN: Filipino, English, Spanish, and Portuguese
EDUCATIONAL ATTAINMENT:
SAINT GABRIEL ACADEMY
Caimito Rd., Caloocan City
1993-2000
Diploma Holder
ESPIRITU SANTO PAROCHIAL SCHOOL
Rizal Avenue, Sta. Cruz, Manila
2000-2004
Diploma Holder
OUR LADY OF FATIMA UNIVERSITY
Gen. McArthur Highway, Valenzuela City
2004-2009
Degree Holder
FOREIGN LANGUAGE STUDIES
INSTITUTO CERVANTES (Spanish Language Studies)
T.M. Kalaw Street, Ermita, Manila
LEVEL 4
KOREAN CULTURAL CENTER (Korean Language Studies)
The Fort BGC, Taguig City
AFFILIATIONS:
KNIGHTS OF THE ALTAR
Holy Family Parish Kamias, Quezon City
ASSOCIATION OF LECTORS and COMMENTATORS (on HIATUS)
San Bartolome Parish, Malabon City
CORO DE SAN LORENZO
San Exequiel Moreno, Kalookan City-Malabon City
WIKIMEDIA PHILIPPINES
Makati City
WORK EXPERIENCES:
FOUNDATION TRAINING (DIRECTORY ASSISTANCE ASSOCIATE TRAINEE)
Telus International, formerly Ambergris Solutions
May 2007
FOUNDATION TRAINING (DIRECTORY ASSISTANCE ASSOCIATE TRAINEE)
Kgb Philippines
January 18, 2010 – February 05, 2010
CUSTOMER CARE ASSOCIATE (CPI)
iTouch Point Softech Private
September 28, 2010 – November 02, 2012
DIRECTORY ASSISTANCE ASSOCIATE (SPANISH)
iTouch Point Softech Private
November 02, 2010 - April 28, 2011
OUTBOUND INSURANCE PRE-QUALIFIER (e-TeleQuote Insurance)
IBEX Global, formerly TRG Philippines (Silver City)
July 18, 2012 - September 17, 2012
ORDERTAKING ADVISOR (Express Gifts Ltd - Studio / Ace)
IBEX Global, formerly TRG Philippines (Silver City, Hanston Ortigas)
September 17, 2012 - February 03, 2013
BILINGUAL EXECUTIVE (Cybersource - Secure Card)
Teleperformance Philippines (formerly AEGIS PeopleSupport, Makati City)
March 31, 2014 - April 01, 2017
BILINGUAL CSR (Windhaven Insurance)
Ammex iSupport International, Ortigas Center, Pasig City
January 18, 2017 - January 31, 2017
SPANISH CONTENT MODERATION ANALYST (SheerID)
OAMPI Inc., Makati City
March 31, 2017 - September 26, 2017
LANGUAGE CERTIFIED HR DELIVERY ASSOCIATE (Project Umbrella)
ACCENTURE PHILIPPINES
February 02, 2018 - December 29, 2018
PRE-CERTIFICATION CORDINATOR
ACCESS HEALTHCARE SERVICES
January 2020 - PRESENT
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