Call Centre Admin
Resume:
CURRICULUM VITAE
TERRENCE
MARTINS
(TIM)
PERSONAL DETAILS:
FULL NAMES: TERRENCE IVAN MARTINS
DATE OF BIRTH: 24 AUGUST 1973
ID NUMBER: 730-***-**** 086
ADDRESS: * ******** ******
Brackendowns
Alberton
TELEPHONE NR: 073*******
EMAIL:************@*****.***
MARITAL STATUS: MARRIED
DEPENDANTS: NONE
OWN TRANSPORT: YES
LANGUAGE: ENGLISH AND AFRIKAANS
HEALTH: EXCELLENT - NON-SMOKER
EDUCATION:
LAST SCHOOL ATTENDED: BRACKEN HIGH
STANDARD ATTAINED: MATRIC
SUBJECTS: ENGLISH
AFRIKAANS
SCIENCE
GEOGRAPHY
ACCOUNTIN
G MATHS
COMPUTER KNOWLEDGE: MS WORD
DOS
EXCEL
WordPerfect
MEDITECH
RAS TEMS
TX CDS
CRM
EXTRA COURSES DONE: HEALTH & SAFETY
FIRE FIGHTING LEVEL 1
FIRST AID LEVEL 1
PSIRA GRADE E & D
EMPLOYMENT
:
TRACKER: 12 MAY 2003 UNTIL 31
August 2016
NECC & MCC OPERATOR: (Trainee Supervisor)
(01 OCT 2011 31 August 2016 )
ACTIVATIONS OF THE TRACKER UNITS FOR ALL STOLEN AND HIJACKED VEHICLES DAILY STATS LEASING WITH SAPS AND TRACKER OPERATIONAL MEMBERS ON THE ROAD VIA THE SAPS RADIO
DEACTIVATIONS OF THE TRACKER UNITS ONCE THE VEHICLES HAVE BEEN RECOVERED MONITORING OF VEHICLES THAT HAVE GIVEN OFF NOTIFICATIONS. MONITORING DONE VIA WEB PAGES DAILY ADMIN HANDLING OF QUERIES ON ALL LEVELS HELPING CLIENTS WITH ROAD SIDE ASSISTANCE HELPING WITH MEDICAL ASSISTANCE
EXTRA DUTIES AT TRACKER: CHAIRMAN OF THE HEALTH & SAFETY, FIRE MARSHALL, FIRST AIDER, EVACUATION WARDEN & INVESTIGATOR WARDEN WELLNESS COMMITTEE MEMBER
SENIOR FLEET SCHEDULER:
(01 JAN 2005 – 30 SEP 2011)
QA DAILY STATS
HANDLING OF ALL
CORPORATE CLIENTS. SCHEDULING OF
THEIR VEHICLES DAILY ADMIN
SUPPORT
:
(01 JUL 2004 - 31 DEC 2004)
UPDATING OF CLIENTS DETAILS ON
CDS
HANDLING OF DIFFERENT PROJECTS GIVEN TO THE
TEAM DRAWING UP OF DIFFERENT REPORTS KEEPING OF
DALY & WEEKLY STATS
ITU:
(02 JAN 2004 – 30 JUN 2004)
DEALING WITH INSTALLATION QUERIES INSTALLING AND
DE INSTALLING OF VEHICLE ON CDS/RAS
SQUENCE CHEEK OF ALL FITMENCTRE WORK
DAILY ADMIN WORK HANDLING OF DAILY
STATS
SCHEDULING:
(12 MAY 2003 - 01 JAN 2004)
BOOKING OF INSTALLATIONS AND DE
INSTALLATIONS
DAILY ADMIN HANDLING OF FITMENT
CENTRE STATS
VAN DRIMMLEN LABS: (2IC)
01 JULY 2001 TO 30 APRIL 2003
PHONING OUT OF RESULTS & HANDLING OF QUERIES
PROCESSING OF LAB SPECIMENS HANDLING OF
TELEPHONIC QUERIES IN & OUT BOND
AMPATH: (TEAMLEADER) 17
APRIL 2001 TO 30 JUNE 2001
PHONING OUT OF RESULTS & HANDLING OF QUERIES
PROCESSING OF LAB SPECIMENS HANDLING OF
TELEPHONIC QUERIES IN & OUT BOND
COMPUTA SHARES: 20 NOVEMBER 2000
TO 01 DECEMBER 2000
CALL CENTRE: DEALING WITH
ENQUIRIES
CLIENT LIAISON SHARES
AND INVESTMENTS
DOCUMENTATION
ADMINISTRATION
AMPATH TRUST: (TEAM LEADER)
05 JANUARY 1998 TO 31 JULY
2000
CALL CENTRE: DEALING WITH
ENQUIRIES DR LIAISON DATA
CAPTURING
GENERAL ADMINISTRATION
GIVING OUT RESULTS
CLASSIC PERSONNEL: 01 MARCH 1994
TO 31 DECEMBER 1997
CALL CENTRE: CONSULTANT
INTERVIEWS TELESALES
DRAWING UP OF CV`S
CLIENT LIAISON GENERAL
ADMINISTRATION COLD
CANVASSING ADMIN ON
CV`S
REFERENCES
TRACKER NETWORKS
CINDY BRAND : 011-***-****
DEVAN NAIDOO : 011-***-****
AMPATH TRUST DIDIER PAREE :
CLASSIC PERSONNEL PATRICK
TANK : 083*******
I am currently a Monitoring Training Supervisor at Tracker Network and my record of academic achievements and professional career history demonstrates attributes that make me a valuable employee. I am confident that my excellent work ethics would greatly contribute towards the continued success of any company. Being an experienced, energetic, independent, efficient, reliable, dedicated and highly motivated professional who consistently delivers results and exceeds objectives, I am quick to grasp new ideas and concepts, and develop innovative and creative solutions to problems. My work experience from various departments within Tracker is bound to bring development and innovation between fellow team players and allowing the department to grow with leaps and bounds
Contact this candidate