Customer Service Manager

JP

JENNIFER PULLEN

*************@*****.*** C: 910-***-**** Wilmington, NC 28412

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Revenue generation

Delivery order fulfillment

Complaint handling

Process improvement

Customer service skills

RFI Scanners

Relationship development

Organization

Team management

Problem resolution

Inventory management

Advance Auto Parts Wilmington, NC

Commercial Parts Manager

03/2004 - Current

Provided excellent service and aĴention to customers when face-to-face or through phone conversations.

Assisted over 150 customers weekly in finding parts for individual needs. Delivered parts to customer locations.

Was in charge of dispatching deliveries and driver routing. Recognized by management for providing exceptional customer service. North Brunswick High School Leland, NC

High School Diploma

06/1997

Summary

Skills

Experience

Education and Training

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