Uchenna Nelly Mogbo
***********@*****.*** 678-***-****
EDUCATION:
Kennesaw State University, Kennesaw, GA July 2020
Master of Science in Healthcare Management and Informatics
Rising Star Award for Professional Achievement
Graduate fellowship recipient
University of West Georgia, Carrollton, GA December 2016
Bachelor of Science in Psychology
Georgia Hope Scholarship recipient
CERTIFICATIONS:
Colaberry School of Data Science and Analytics, Plano, TX September 2020
Certified Data Analytics
ScrumAlliance.Org April 2020
Certified Scrum Master
SKILLS:
SQL
Python
EMR Systems
Microsoft: Word, Excel, PowerPoint
SCRUM Methodology
Analytical Skills
Data Management
Performance Improvement
Query Writing and Optimization
EPIC
HIPPA
PROFESSIONAL EXPERIENCE:
MDI Consulting Atlanta, GA June 2019 – August 2020
Data Analyst
Extracted and collected data to create needed reports.
Designed and maintained SQL scripts.
Validated accuracy of data to ensure database integrity.
Created and optimized diverse SQL queries.
Generated reports and spreadsheets detailing sales and product performance.
Kennesaw State University Kennesaw, GA April 2020 – July 2020
Graduate Research Assistant
Conducted a research project that focused on the effects of the duration of hospital stays on patients in clinical facilities within the United States.
Developed an interaction plot of admission type and gender by duration of hospital stay.
Recommended the integration of specialist databases to streamline the data connected to each primary diagnosis.
Kennesaw State University Kennesaw, GA March 2019 - July 2019
Training and Development Specialist
Collected, consolidated, evaluated, and prioritized feedback on existing training content to develop plans for revisions.
Supported supervisors in delivery of training material.
Attended courses to provide ideas on how to engage learners during webcasts. Conduct train the trainer sessions as needed.
Remained well-informed of new training technologies, products, statutory and technological changes and advise management of appropriate training responses.
Mentor team members, supervisors, and internal employees on best practices in instructional design and the use of standard templates for the production of course and training materials.
Prepared reports, performed administrative, and other assigned duties as required.
Scheduled internal and external training programs for professional, non-exempt, and hourly employees.
Updated and maintained job descriptions and job skills test required.
Ensured training certification requirements are met and conduct records audit to ensure compliance.
Performed other duties as assigned.
Atlanta Dent Company Roswell, GA November 2018 – March 2019
Associate Data Analyst
Data manipulation using SQL queries.
Developed and maintained databases -- including data collection, merging, cleaning, and organizing.
Led in reducing debt ratio of customers by 30% by creating debt reports for the company.
Maintained records and analyzed collections.
Managed and contributed towards other projects assigned by manager.
Bank of America Kennesaw, GA September 2016 – November 2018
Fraud Analyst II
Generated suspicious activity reports and risk management reports via Excel for manager review.
Reviewed all supporting documentation to determine the best course of action for the customers, such as contacting them by telephone call to resolve the claim or set the correct expectations.
Investigated and decided on daily incoming claims using multiple systems and tools; Resolved differences by debiting or crediting customers’ accounts as appropriate; Processed charge backs or contacted customers regarding status of claims.
Researched and resolved deposit and credit card claims within the banks’ policies and procedures.
Jubilee Home Health Atlanta, GA May 2013 – September 2016
EMR Systems Analyst
Ensured data integrity within the EMR by means of proactive surveillance and correction of EMPI patient identification issues, assisting with EMPI clean-up, processing transactions in assigned error queues, and related chart documentation corrections.
Responsible for incoming chart correction calls that occur during shift which may include patient merges, MPI corrections, documentation corrections, registration errors, or any other EMR chart related issues that may arise.
Managed workflow and productivity during shift, ensuring charts are completed timely and accurately, and assigning other tasks as needed when priority work has been completed.