Social Media Customer Service
Resume:
Joshua Proche’
Pikesville, MD **208
**********@*****.***
My objective for this entry level position is to be able to learn and grow in the company while being able to showcase my communication, business and critical thinking skills that I obtained while finishing my bachelors degree in Integrative studies. Also having the opportunity to improve and develop other skills and techniques within the company. PROFESSIONAL PROFILE
A professional majoring in Integrative Studies with a focus in Branding, Marketing, Public relations, and Communications with strong leadership and problem-solving qualities. Experience in customer service with elegant decision-making skills. Empowered by making others better and reaching their full potential. Seeking an entry or mid level position that brings out the absolute best in their employees.
CORE COMPETENCIES
Decision Making Conflict Resolution Empowers Others Creative Thinking I hold myself to a higher standard and try to go above and beyond to achieve the desired goal for the task at hand. I always believe there is room for improvement and hold myself to that motto on a day to day basis. EXPERIENCE
channel three. LLC January 2016- Present
Dallas, Tx
Chief Executive Officer
● Headman that is making sure the vision of what our company represents is being displayed everyday.
● Worked with Social Media Content, Marketing and Advertising skills for merchandise and football players.
● Organized Inventory for merchandise and ran numbers and bookings for the business.
● Utilized customer service skills on a day to day basis by shipping packages and making deliveries. FedEx Ground April 2017-August 2018
Hutchins, Tx
Package Handler
● Worked with a team ranging from 6-10 people depending on the day. Organized packaged material to insure the best quality transportation.
● Utilized critical thinking skills to solve factory and distribution problems.
● Constructed and led group exercises. Trained the beginning employees to make sure they met the FedEx Standard. Freedom Chevy Dallas June 2020- August 2020
Dallas, Tx
Concierge
● Trained in customer service to meet the needs of the customer in a fast-paced environment.
● Interacted with 100+ customers from different backgrounds of life on a day to day basis. EDUCATION
Bachelor's Degree Integrative Studies Major June 2020 University of North Texas Denton, TX
Associates degree in General Studies May 2018
Navarro College (Waxahachie Campus) Waxahachie, TX Skills
● Microsoft trained in Word, Excel and Powerpoint
● Google Drive trained in Docs, Sheets and Slides
● Social Media savvy for marketing and developing a business
● Problem solving
● Attention to Detail
● Leadership and Management
LEADERSHIP, CAMPUS & COMMUNITY INVOLVEMENT
Member PBSO, UNT Progressive Black Student Organization Fall 2018- June 2020
● Responsible for promotion and recruitment for the organization. Volunteer, Red Oak Rehabilitation Center August 2015- May 2016
● Constructed group discussions and led readings to the elderly.
● Helped deliver messages to those who were unable to speak through art work. References and Recommendations
Lee Craig: Manager, Pastor and supervisor 972-***-****)
Brenda Mosby: Manager and Operating Agent for channel three. LLC 214-***-****)
Debra Sweeny: Government Official 214-***-****)
Reginald Beaudoin: Business owner 214-***-****)
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