Sales Social Media

Fady Samy Azmy

Address: Al Jaddaf, Dubai

Date of Birth: 19/09/1992

Nationality: Egyptian

Marital status: Single

Driving license: UAE

Phone Number: +971*********

Email Address: ************@*****.***

- Career Objective

Energetic self-starter inspired by a passion for Sales and Marketing with 3+years of experiences an ability to learn quickly and withstand pressure with unique costumer services as well listened Brings a positive energy to workplace and work as team, Self-capacity in satisfying the costumers Who successfully expanded company's market share through strategic sales initiatives and handled creative direction of many marketing campaigns through meticulous business planning and effective social media marketing.

- EDUCATION & DEGREES

2014: Bachelor Social Services in Egypt.

- PROFESSIONAL EXPERIENCES

- Lemon Tree Hotel, Dubai

October 2019 – Present: Position as Front Desk Agent. Duties and Responsibilities

welcome and greet guests

answer and direct incoming calls

inform guests of hotel rates and services

make and confirm reservations for guests

ensure proper room allocation

register and check guests in

confirm relevant guest information

verify guest's payment method

verify and imprint credit cards for authorization

issue room keys and direct guests to their rooms

maintain clear and accurate records of guest room bookings

compute all guest billings, accurately post charges to guest rooms and house accounts

receive and transmit messages for guests

listen and respond to guest queries and requests both in-person and by phone

provide accurate information about local attractions and services

liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests

complete and maintain any incident reports, daily activity reports or other reports requested by management

close guest accounts and check guests out

review accounts and charges with guests during the check-out process

process accurate payment of guest accounts

inform housekeeping when rooms have been vacated and are ready for cleaning

monitor visitors to the hotel

enforce rules and policies of the hotel

Maintain a neat and orderly front desk and reception area.

- Prime Zone Company of Global Stock Exchange, Dubai

January 2019 – July 2019: Position as Sales and Marketing. Duties and Responsibilities

Handling the costumers and offer the products such as shares (Ex: Apple, Google, Amazon, Facebook...) the commodities as well (Ex: Petrol oil, Gold, Silver, Copper...), Suggest for the costumers all the products and currency (Ex: US Dollar, Euro...) and digital currencies serving as the home currency of the bet of coins.

Contributes information, ideas, and research to help develop marketing strategies

Helps to detail, design, and implement marketing plans for each product or service being offered

Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and other professionals to implement strategies across multiple channels

Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc.

Answers questions from clients about product and service benefits

Maintains excellent relationships with clients through superior customer service

Tracks sales data and works to meet sales team goals

Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance

Creates and presents regular performance reports for managers and executives

Assigns specific employees to marketing and sales projects or client accounts as needed

- Toshiba Company - Cairo, Egypt

January 2017- November 2018: Position as Sales representatives. Duties and Responsibilities

Present, promote and sell products/services using solid arguments to existing and prospective customers

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

Establish, develop and maintain positive business and customer relationships

Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

- LANGUAGES

Arabic: Mother Tongue

English: Fluent

- DECLARATION

I hereby declare that all the information contained in this resume is in accordance with facts or truths to my knowledge. I take full responsibility for the correctness of the said information. Fady Samy Azmy

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