Desktop Support Engineer

ANKIT SHARMA

Mobile: 807-***-****,955-***-****

Curent Address : H.N.37 –Vaibhav Enclave Karmyogi, Kamla Nagar, Agra-282004

Email: *****.**********@*****.*** & ankit.sharma ****@*****.***

OBJECTIVE

Proficient in setting up local area networks and networking devices Administration &security. Depth in maintaining network, Switch. Excellent understanding of current is networking systems including, switches, IP addressing and sub netting, Team-based management style and excellent interpersonal and communication skills

Technical Skills

•Comprehensive understanding of network concept pertaining to LAN, WAN.

•Installing upgrading, configuring and troubleshooting User’s desktop call related to hardware, software, O.S, printers, and peripherals etc.

• Troubleshoot all kind of hardware, software, network related problems.

• Installation and configuration of Client Operating Systems like Windows 7.8/Prof./XP and other Applications.

EDUCATIONAL CREDENTIALS

DIPLOMA (Hardware & Networking) in 2009, from

JETKING Institutes

Senior Secondary From UTTAR PRADESH BOARD 2004

Secondary School from UTTAR PRADESH BOARD 2002

Graduation from Dr. Bhimrao Ambedkar University Agra 2007

CAREER GRAPH

Rites Limited Gurgaon (Bhart it Services Pvt. Ltd.) Desktop Support Engineer Since July 2012 to August-2013

•Monitor Symantec Endpoint Protection antivirus security

• Maintained documentation for current and proposed future hardware configurations Installations

• Solved problems pertaining to System Performance, Network Administration, Application Conflicts & System Bugs

• Addressed queries regarding the Information System/Software & extending onsite support to including maintenance of hardware support.

IT Executive

Piyush Group (Faridabad) (Apex Real India Project Pvt. Ltd.)

Since September 2013 to January -16

.

• Installation configuration of print devices (network and local) on desktops.

• Configuration and maintenance of Mail clients as MS Outlook.

• Handling Windows Server 2008 & Proxy server & Software Backup

Since February ’15 Feb 2016 to Till Date IT Executive

Precision Informatics Pvt. Ltd (Hotel Sterling Agra Regal Vista)

.

• Installation configuration of print devices (network and local) on desktops.

• Configuration and maintenance of Mail clients as MS Outlook.

• Handling Windows Server 2008 & Proxy server & Software Backup

• Monitor Symantec Endpoint Protection antivirus security

PERSONAL VIATE

Date of Birth : 11 Oct 1988

FATHER’S NAME : Mr. Rajeev Sharma

ADDRESS : 37, Vaibhav Enclave Karmyogi Kamla Nagar Agra (U.P.) -282005

Marital Status : Married

Nationality : Indian

INTERESTS : Playing Cricket, Listening Music. Internet Surfing

Contact this candidate