Manager Support

Faseeg Allie Curriculum Vitae

** ******* ****** *****, ********* Mobile: 071-***-****

Tel: 021-*******

Email:***.******@*****.**.**

Personal Details

Identity No : 910**********

Sex : Male

Ethnicity : Coloured

Marital Status : Single

Nationality : South African

Home language : English

Health : Excellent

Criminal Records : None

Hobbies : Gaming, Videography, Rugby

Academic

Darul Islaam High School - Matric 2010

English

Afrikaans

Arabic

Business

Maths Lit

Geography

Life Orientation

Tourism

Tertiary Education

Personal Skills

Torque IT - 2011

Qualification in MCDST

N+

A+

NQF Level 4

Commutations

System tools and software

Communications Skills

Telephonic Skills

Team worker

Leadership Skills

Time and Personal Management Skills

Career History

Paper Weight – ( Casual in 2010 )

Retail Consultant

Ads Up – ( Casual in 2010 )

Promotion Consultant

Mweb – (June 2011 – October 2012)

Telephonic Technical Support

Internet and Email Support/Troubleshoot

ADSL Support/Troubleshoot

Wifi Support/Troubleshoot

PC Support/Troubleshoot

Laptop and Cell Phone Internet Support/Troubleshoot

Router Configurations

Support on all Mweb products

Capture all calls on Database

3G Support

MnM Computers – (01/02/2013 - 2014)

PC Technician

PC and Laptop Repairs

Assemble PC’s

Troubleshoot PC Problems

Cleanup Viruses on computers

Cell Phone Software Repairs/Upgrades

Configure Andriod Tablets

3G Troubleshoot

Deal with Customers

Sell computer and Tablets to Customers

Create Websites

Taj Hotel (Computer Universe) – (22/12/2014 -23/07/2015 )

IT Assistant

PC and Laptop Repairs

Assist Guest with wifi issues and other minor issues

Assist in house staff with Mail Exchange and Printers

Assist in house staff with general IT queries

Support Hotel Software such as Amadeus and Opera

Easi POS and POS re-image

Monitor Windows Servers and check daily backups

Computer Universe (Head office) – (23/08/2015 - Current )

Helpdesk Technician

PC and Laptop Repairs

Build PCs and Servers

Prep Desktops and Laptops

Server support

Telephonic Support

Remote Assistance

Support Clients General IT related issues

Linux Firewalls (Debian)

Firewall backup checks (Daily)

Support MacOS Systems

iOS and Android mobile OS support

Log tickets on helpdesk software

Assist technicians with General queries

Unifi Controller support

Office 365 support creating portal and portal management

Microsoft VL admin

References

MnM Computers

Manager - Noor Hendricks 072*******

Mweb

Manager – Sandra Solomans 021*******

Taj Hotel

Manager – Ryan Mathys 076*******

Contact this candidate