Sharla Dorval

adf7uk@r.postjobfree.com

786-***-****

EDUCATION

Concorde Career Institute

North Miami Senior HS

PTA Program/AS

High School Diploma

January 2019-October 2020

August 2012-June 2016

EXPERIENCE

Dove Quality Care-Home Health Aide March 2019-Present

● Assists patients by providing personal services, such as, bathing, dressing, and grooming.

● Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.

● Meal planning and preparation.

● Medication monitoring.

ZARA -Sales Associate November 2018- January2020

● Greeting customers

● Operating cash registers

● Increasing store sales

● Maintaining sales floor appearance

● Directing customers to merchandise

● Customer satisfaction

Brickell Heights Condominium – Front Desk Receptionist; Miami, Florida January 2017- January 2019 Brickell Heights are two twin towers in the Brickell neighborhood of Miami, Florida housing Miami’s elite residents.

● Answer phones respond to emails and other electronic correspondence.

● Welcomed guests upon entry to the condominium, assisted with check in and check out of guests.

● Coordinating conference and meeting space areas based on the requirements and handling event planning issues.

● Offer referral for services and handle requests for information

● Communicate with all condominium departments efficiently and maintain the function board in the lobby

● Regularly worked under pressure to manage and resolve guest issues or complaints

● Confirm sufficient supplies are ready and available to last the entire shift Wells Fargo – Teller; Miami, Florida January 2017- January 2019 Wells Fargo is the provider of banking, mortgage, investing, credit card, insurance and other commercial financial services.

● Process standard teller transactions for customers including servicing client accounts, accepting loan payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.

● Built rapport with customers, displaying friendly, attentive service in all interactions.

● Cross-trained to oversee the ATM custodian initiatives, vault custodian and ensured all policies and procedures were maintained.

● Conducted due diligence and thorough verification of all relevant documents which effectively prevented possible losses by negotiating forged and counterfeit documents.

● Assisted in training new incoming tellers on bank processes and systems by often assisting them in their transactions and

● explaining processes in terminology that best achieves comprehension with the individual

● Educated and referred customers to financial services and financial reviews that helped achieve their financial goals Carter Wiggins & Associates – Office Assistant II; Miami, FloridaDecember 2014 – January 2017 Carter Wiggins & Associate provides psychotherapeutic services to the South Florida community

● Receiving and distributing communications, collecting and mailing correspondence. and copying information

● Administered supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations

● Maintained equipment by completing preventive maintenance; troubleshooting failures; calling for repairs and monitoring equipment operation

● Answered and initiated calls, took and reported messages in a timely accurate fashion and received visitors and directed them wherever required

● Word-processed documents, edited and proofread when necessary, wrote thank-you letters and prepared mailing lists Extracurricular Activities Overtown Youth CenterAugust 2010 - Present

● The Overtown Youth Center is an organization that intakes students from the Overtown community and provides students with academic resources along with proper mentoring and countless opportunities to launch them into the world as active participants of the community.

Distributive Education Clubs of America (DECA) August 2012 - June 2016

● This club helps prepare emerging leaders and entrepreneurs to be college and career ready while integrating DECA programs into classroom instruction involving selecting activities from DECA’s Comprehensive Learning Program as authentic learning experiences to help DECA members develop and apply skills outlined in the professional setting PTA Clinical Experience 3: SpectraCare- Fort lauderdale July 2020-September 2020

● Therapeutic exercises

● Stretching techniques

● Manual Therapy

● Ultrasound/Electrical Stimulation

● Paraffin

● Cervical/Lumbar Traction

● Gait Training

● Scar tissue mobilization

● Written Documentation

● HEP preparations

● Ensuring patient safety

PTA Clinical Experience 2: NeuroFit 360- Pembroke Pines June 2020-July2020

● Gait/Community ambulatory Training

● FMES

● Neuro Inhibiting /Facilitating techniques

● Knowledge of AD ( walkers, wheelchairs, crutches, forearm crutches, canes, etc..)

● Knowledge of splints

● Transfer training

● Bed mobility training

● Use of creativity

● Computerized documentation (IntakeQ)

● Ensuring patient safety

PTA Clinical Experience 1: Physical Therapy Now- Pembroke Pines March 2020-May 2020

● Assisted patients with gait training

● Performed stretching/strengthening techniques

● Provided modalities such as ultrasound/electrical stimulation

● Joint/scar tissue mobilization

● Soft tissue massage

● Patient education on body mechanics, positioning, posture and safety awareness

● Written documentation

● Formulated HEP appropriate for each patient

● Ensure patient safety

ADDITIONAL INFORMATION

Computer Skills: MS Word, PowerPoint, Excel

College Educational Accomplishments: Deans Lists/Perfect Attendance Certifications: First Aid Responder, CPR Certified (2019), HHA Languages: English/Haitian-Creole/French – Fluent

References: 1.) Michael Sedra (PT)- Clinical Instructor: adf7uk@r.postjobfree.com, 2.) Guy Romain (PT)- Clinical Instructor: adf7uk@r.postjobfree.com, 3.) Wayne Martin (PTA)- Clinical Instructor: 786-***-****

Contact this candidate