Customer Service Representative
Resume:
Sonia Hajiani
Houston tx
*7063
************@*****.***
Objective: To work in an organization where I could find career growth and utiliz my skills and talents in the customer service and sales field.
GPA: 3.5
Work Experience:
Iqor:
Customer Service Representative
● Obtains client information by answering telephone calls; interviewing clients; verifying information.
● Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
● Maintains communication equipment by reporting problems. Xerox
Call Center Representative:
● Identifying customers’ needs, clarify information, research every issue and providing solutions.
● Managing large amounts of inbound and outbound calls in a timely manner.
● Following call center “scripts” when handling different topics. Southern Global Communication
Call Center Representative:
● Identify customers’ needs and wants, give
your best to clarify information.
● Research every issue and provide solutions to them.
● Recognize opportunities to upsell our products and services Honors and Activities:
Https://www.farmasius.com/missgsonia
● Currently Volunteering for Aga Khan Foundation Partnership Walk (2006– present)
2
Skills:
● Proficient with Microsoft Office
● Expertise with Quick books
● Team working skills
● Excellent communication and writing skills
Contact this candidate