Manager Office

PERSONAL INFORMATION:

Name : EL MEHDI DAAIF

Nationality : Moroccan

Social Status : Single

E-mail : *****.*****@*****.***

Tel :052*******

Special Experience : Restaurants &Hotels

EDUCATION

• 2014-2016 formation technician electricity industry Office vocational training promotion work

• 2012-2014Diploma electro-mecanique

Office vocational training promotion work

• 2011High Institute of Qualitative studies-Morocco Tourism & Hotels - (1 years)

• 2010 Matriculation Economy AL BACHIR SchoolMorocco WORK EXPERIENCE:

1) SAH EL NOM ZAMAN (DUBAI / UAE )

• Fine-Dining restaurant

• From june 2019 till present

• Head waiter

• Duties & Responsibilities

• Provides feedback to the employee and department managers on the employees’ performance of job responsibilities

• Work closely with the manager to identify and resolve performance issues/opportunities of the team members as they arise

• Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team

• Assist in properly training staff to execute Omni service standards

• Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out Blues Buster and bar staff at end of shift

• Performs any duty requested by Management to ensure the effective and efficient dining operations

• Assist Manager on Duty in programming “specials” into micros system

• In absence of the hostess, escorts guests to their tables and recommends food and beverage

• Checks the standard and quality of food and beverage which leaves the kitchen.

• Checking extra needs of a guest.

• In-charge of the area during the absence of the Outlet Supervisor 1) RADISSON BLU ( FUJAIRAH / UAE )

• HOTEL 5 stars

• From June 2017 till June 2019

• Captain

• Duties & Responsibilities

• Greets, escorts, seats and farewells the guests.

• Takes the orders of the guests and conveys to related production areas.

• Handles all service matters to guests in the station,

• Organizes table set-ups and move them as and when required.

• Interacts with Outlet guests professionally and uses up-selling techniques.

• During the set-up of the restaurant, checking the cleaning and the quality of all equipment, glassware, cutlery, chinaware, napkins

• Conducts an efficient and courteous service to the guests.

• Creates an atmosphere of tranquility amongst the brigade.

• Organizes table set-ups and move them as and when required. 2) OMNI CLUB ( DUBAI/ UAE )

• Night club

• From July 2015 till June 2017

• Waiter

• Duties & Responsibilities

• Clean and set up dining areas, refill condiments, roll silverware into napkins

• Take food and beverage orders from the guest on the order and Communicate to the guest and provide assistance with their queries

• Ability to access and accurately input information using a Micros

• Serve food and beverages to guests making recommendations if needed

• Share your menu knowledge to assist guests with questions and special requests

• Check-in with guests to assure satisfaction with each course and beverage

• Clean tables, complete closing duties and re-stock tableware and other supplies

• Ability to communicate, with guests and team members.

• Ability to work under pressure and deal with stressful situations during busy periods SKILLS:

• Microsoft office ; Excel, Word and Internet.

• Computers utilities

• PHP / HTMP / PHOTOSHOP / JAVA SCRIPT

LANGUAGES:

Arabic : Mother Language

French: Excellent read & Write & Speak

English: fluent

INTERESTS:

Enjoy traveling, Reading, Computer science.

FEATUR ES AND QUALITIES:

Polyvalent, Dynamic, Active, Team Spirit, Fast to adapt, Fast Learner, Punctual REMARK:

I believe that I am capable to handle major responsibilities and to put utmost efficiency at work with the experience and knowledge I acquired throughout my career path.

I am hard working, punctual and detailed person, and a team player flexible in working hours .

Contact this candidate