Engineer Marketing

Gene Brown,

*** *. ******* **. ********** AR, ***40 • 661-***-**** • *********@*****.***

Summary

IT Support Specialist with proven communication skills, strong technical background, and

experience with multiple systems. Experienced with complete IT ownership of projects throughout

their life cycle including determining budgets, project schedules, being responsible for procurement,

and being the direct point of contact with 3 rd party vendors.

Highlights

• Microsoft Support Specialist • Phone System Management

• Project management • Facility Expansion Implementation

• Vendor communication • New Service Procurement

• Leadership • Software Management

• Attention to detail

• Hardware specification

Supervisor Experience

Midstream Energy Partners USA, LLC. November 2018 – Current

IT Supervisor Bakersfield, CA

• IT engineer for an oil and gas plant with multiple departments and vendors.

• Continual IT management of a MOC/PSM facilities.

• Project management including development of project estimates, proposals and change

orders, creation of project schedules, and managing subcontractors.

• Engineering responsibilities included: MOC documentation, creation of technical project

reports, letters and memos, and up to date changes at remote sites.

• Creation of DR documentation of Virtual Servers through Visio diagrams and Workflow

drawings.

• Worked closely with clients, field professionals, and vendors to prepare and design work for

Marketing, Transportation, and Operational projects.

• Developed custom solutions taking contributions from a cross-discipline team that fulfilled

client requirements.

• Managed IT Projects and resources throughout the entire IT Lifecycle.

Crestwood Midstream Partners July 2013 – Oct. 2018

IT Supervisor / Support Specialist II Bakersfield, CA

• Responsible for all aspects of IT support for West Coast Divisions of Transportation,

Marketing, and Operations.

• Provide technical guidance to facilities Marketing, Operations, and Transportation personnel.

• Act as liaison between Vendors and Office personnel to ensure projects are completed in

accordance with facility standards and expectations.

• Provide technical expertise for facility process safety management and risk management

plan compliance.

• Managed non-stop operational environment while minimizing downtimes and costs.

• Consolidated and managed 150+ cellphone accounts through Verizon Business Services.

Prior Professional Licenses

Microsoft Certified Professional and Microsoft Certified Systems Engineer ID: 1207629

Other Professional Experience

Analyst International Corporation – Server Support (North Kern Chevron Texaco Facility).

October 2006– March 2007

• Team Experience: Worked with a team of 30+ IT Employees to Maximize IT Investments

• Active Directory Consolidation: Reduced Active Directory Objects for multiple clients

streamlining resources.

• Active Directory Training: Planned, Organized, Documented, and Schedule AD

modifications per client’s specifications / needs.

Education

Bachelor of Liberal Arts Nov 1991

California State University of Bakersfield

Technical Skills

• Managed Licensing for Windows Servers and Workstation including the following Software

Packages: Adobe Professional, Office 365 Licensing, .

• Excellent with Microsoft Server 2012 through 2016, Avaya PBX IP Office, VMWare vSphere

ESXI 6.5, Microsoft, Microsoft Hyper-V Manager 10.0, Legacy Systems Migration,

Maintained Virtual Environment Disaster Recovery through Veeam Backup, QNAP and

Synology Storage Arrays, and Replication 9.5., Security Provided through Sonicwall Firewall,

ESET Antivirus Server 6.5 and Crowdstrike Falcon Endpoint Protection.

• Operational Logistics Management with Bourque Logistics, Marketing and Accounting

Software through AMS.

• Software Experience Includes: Citrix, Redhat Linux Server, Commvault Simpana, Go to

Assist, Logmein, Track-IT, IBM Maximo, ADP eTime Software, Flextraining CBT, Symantec

Antivirus, Bourque RailTrac, eBill, Yardmaster, Lync, Microsoft Teams, PHA-Pro and

Imagenow.

• Wireless BOL Scanning with EyeFi Software and Visioneer Wireless Scanners.

Contact this candidate