Asset management

Paul B West

ASSET MANAGEMENT 510-***-**** ****************@*****.***

1

As a little boy I loved “The Adventures of Sherlock Holmes”. I copied his style by observing my neighbors and writing down everything I could about their behaviors. I even spent a summer learning the violin. Today, I still use the powers of observation and listening, although these days, it’s primarily for business purposes. My passion is to invent new, more powerful and profitable way to observe and listen; then turning the insights that emerge to generate higher annual revenue. As a dedicated property manager and effective leader, I excel at using proven methods and cutting-edge technology to successfully cut cost, streamline operations and increase productivity. I am assertive and enthusiastic, with an extensive knowledge of process optimization and an unsurpassed work ethic.

AREAS OF EXPERTISE

Yardi proficient – Core Logic Safe Rent – Reorganization/Restructuring – Financial Modeling – Regulatory Compliance Crisis Management - Cost Containment – Effective Presenter – CAMS- Problem Solver – Pricing / Forecast Modeling – Bilingual - FCO Collections - LRO Pricing - Microsoft office - MRI Software - OPS Technology - I9 Management - Nationwide Evictions - Concur Covid-19 Solutions - Customer Service – Project Management – NFPA (high rise fire safety certification) – Team Building - PROFESSIONAL EXPERIENCE

Greystar San Francisco CA 2017- Current

Business Services. Property Management. With over 400,000 units under management globally, Asset Manager

-Responsible for overseeing the fiscal, physical and operational aspects of a portfolio of 37 (core portfolio 19) apartment homes and $6,000,000+ in monthly payments.

-Developed strategies to effectively combat the Covid-19 disruption. (financial modeling, team re-structuring, resident & employee safety)

-Communicates directly to ownership and investors as the point of contact for financial reports, capital improvement projects, and status updates concerning new construction.

-Prepare and submit annual rent increases to operations, investors and CAHI/ HUD and follow up to ensure they are approved and executed in a timely manner.

-Prepare, monitor and analyze monthly financials including budgets and variance reports for all 37 properties. Submitted reports to Executive Director, investors, and Sr. Supervisor.

-Audit year-end statements to reconcile operating expense differences throughout the portfolio.

-Collaborate with development department on acquisition and rehabilitation projects to ensure that money spent is properly prioritized to provide the most benefit to residents and the organization. Achievements:

Recipient of the 2018 Star Leadership award (1 given out annually) Recipient of the 2019 Achievement award (4 given out annually) Harbor Group Management International LLC. Raleigh NC 2011 to 2016 Publicly traded management firm.

Asset Management (LIHTC/ conventional/ Commercial Portfolio)

- Delivered strategic analysis, and developed successful financial, physical, regulatory and administrative strengthening strategies.

- Conducted and organized portfolio visits with ownership and investors to present financial reports and highlight the individual properties of the portfolio.

- Attended financial meetings with supervisor and corporate reps where my input led to a more cohesive workplace.

- Handled all vendor accounting responsibilities including coding bills and processing invoices to ensure that vendors are paid in a timely manner.

- Essential in the strategic planning of the physical and financial sustainability of properties in the portfolio.

- Oversaw a rehab of a 475-unit property as well as design interior rehabs

. Experienced and well versed on operating a property while heading multiple capital projects (unit rehabs, exterior paint, seal coating, clubhouse design, outdoor California kitchen installs, dog park, fitness center rehabs, pool furniture, tennis courts, wood rot, HVAC conversions).

Achievements:

- On average exceeded budget targets by 3% per annum, delivering consistent results. Paul B West

ASSET MANAGEMENT 510-***-**** ****************@*****.*** 2

Investment Realty LLC Raleigh NC 2008 to 2011

. Full-service Management Provider

Regional Property Manager

- Implemented marketing plans to include internet and print advertisements, social media campaigns, and outreach marketing to generate traffic and increase leases

- Provided a staff of twenty-seven with mentoring / coaching while helping them grow and discover their strengths and learn how to utilize them in their professional careers.

- Improved budgeted occupancy rates to maintain 100% occupancy throughout the portfolio.

- Evaluated and recommend capital improvements and replacement projects for portfolio, including potential energy efficiency retrofits.

- Responsible for generating various company required reports, HUD information, etc.

- Increased Effective Rent Growth overall by 5.0%, Renewal ratio maintained at 50% or above. Resolved disputes including payment demands, evictions & deposit demands. Maintained an average of 0.33- 1.19% delinquency. Maintained a 30% or above closing ratio

Achievements:

- Part of a team that successfully stabilized company following a period of uncertainty. Met target for 3% margin growth in 2010 and exceeded target in 2011 with 5.5%

- Managed the team that successfully delivered on time and increased margins by 3% on the Critical Infrastructure Project, worth

$2.7m.

Fairfield Residential LLC January-June to 2008

A recognized leader in offering quality apartment living in many of the nation's most desirable neighborhoods. Property Management Cary NC

- Doubled team closing rate through a focus on industry-specialized techniques.

- Improved relations by overcoming obstacles and demonstrating superior customer service with residents, peers, vendors and supervisors

- Improved resident retention by 22% through deeper relationships and more in-person consultations.

- Reduced staff turnover by 12% through industry training and achievement recognition. EDUCATION

Saint Augustine’s University– Raleigh, North Carolina Asheville High School –Asheville North Carolina

ADDITIONAL CERTIFICATIONS

Certified Property Manager

Regional Property Management

Project Management

Asset Management Certification

Six Sigma (lean)

CAMS

Yardi Instructor

Onesite trainer

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