Janet Dunham
Phone number: 517-***-****
Objective
To obtain a position in which there will be an opportunity to grow with the company by utilizing my abilities and experience
SUMMARY OF QUALIFICATIONS
ISO and IATF lead auditor
AIAG Core tools-2012
Completed Lean six Sigma Back Belt internal training (Kongsberg Automotive)
VDA 6.3 - Auditor certification-2011
AS 400, Word, Excel, Outlook, Power Point, Minitab,
Completion of CQM 1999 AIAG (have not renewed)
Created and implemented Hold procedure for nonconforming product
PPM customer and supplier reduction
Implementation of QS9000 2 different facilities
Implementation of SPC
Third party containment removed early by the customer at 2 different facilities
Improved customer relations and perception
TS/ISO internal auditing
Supervision of associates (mentoring, training, attendance, discipline)
Supplier QE to General Motors for 20 years
Supplier QE to Toyota for 3 years
Started career at Libralter Plastics as machine operator work my way up to QE within 10 years, (Line inspector, SPC coordinator, QS9000 facilitator and auditor)
Experience
Title change: Regional Supplier Quality Development Manager 2018
Title change: 2016 Senior Supplier Quality Develop Engineer
Added duties:
month end reporting
SQD team support for audits
SQD audit coordination
Training and updating team on updated or new policies or procedures
Team tracking of audits, supplier certifications
Facilitator of team meeting and team building for SQD group
Supplier Quality Development
2010-Present- Kongsberg Automotive, North America Corporate office, Novi MI
Auditing Supplier
Supplier concerns
Project and Tool transfers
Supplier Workshops
Supplier Quality Development
Problem Solving
Review and verification of Supplier corrective actions
Review of Supplier PPAP
Quality Assurance Manager –facility closure
July of 2007-2010 Kongsberg Automotive PPS Division, Hagerstown MD
Supervision of 7 associates within the department
Responsible for all customer and supplier concerns
Customer PPAP
Review of Supplier PPAP
Customer corrective actions (8D, 5 why’s)
Customer and supplier visits
Preventative actions
Presentations
Charting of Quality data
ISO internal audits
Review and verification of Supplier corrective actions
Customer warranty, and return reductions
Internal scrap reduction
Month end Quality data reporting to corporate headquarters
Continuous Improvement actives
Key Process Indicators charting, and counter measures when goals aren’t achieved
APQP (Advanced Quality planning)
FMEA (Failure mode Effects and Analysis)
Process Flow diagrams
Process Control Plans
6 sigma Greenbelt
Quality Assurance Engineer
March 2006- July 2007 IAC (Automotive International Components) (Formerly Lear Corporation)
Customer PPAP
Review of Supplier PPAP
Customer corrective actions (8D, 5 why’s)
Preventative actions
Presentations
Charting of Quality data
Review and verification of Supplier corrective actions
ISO/TS internal audits
Customer return reductions
Internal scrap reduction
Continuous Improvement actives
Key Process Indicators charting, and counter measures when goals aren’t achieved
APQP (Advanced Quality planning)
FMEA (Failure mode Effects and Analysis)
Process Flow diagrams
Process Control Plans
6 sigma Greenbelt
Used and worked with Toyota quality systems daily
Customer and supplier visits
Quality Assurance Engineer
Oct. 2003-March 2006 Preferred Sourcing Incorporated-Greenfield IN Corporate base
(contracted positions-various positions short term 100% travel was required)
Contracted QE to automotive tier 1 suppliers (Dana Corporation, Johnson Control) for daily QE duties
Implemented, supervised, and maintained Controlled Shipping ll activities
Gap Analysis’s for QS9000 and TS16949
Daily charting for Control Shipping activities
Training, scheduling, payroll approval, reviews and discipline of associates performing containment inspections (anywhere from 1 to 40 associate inspectors) and (1 to 3 shift operations)
Audit of containment activities to ensure required equipment and process were in use and being followed
Create, training and implement work instructions and check sheets
Layout containment area flow and process
Customer corrective actions (8D, 5 why’s, drill deep and wide action plans)
Aide contract company in removal of Controlled Shipping
Aide contract company in facility closure
Quality Assurance Engineer
Sept 1989-May 2003 Key Plastics-Howell Libralter Plastics sold to Key Plastics 1998
Customer PPAP
Review of Supplier PPAP
Customer corrective actions (8D, 5 why’s)
Preventative actions
Presentations
Charting of Quality data
Review and verification of Supplier corrective actions
Customer return reductions
Internal scrap reduction
Continuous Improvement actives
Key Process Indicators charting, and counter measures when goals aren’t achieved
APQP (Advanced Quality planning)
FMEA (Failure mode Effects and Analysis)
Process Flow diagrams
Process Control Plans
Customer and supplier visits
Education and Achievements
Lansing Community College (Quality systems)
Eastern Michigan University (color mixing for paint processes and evaluation)
Henry Ford Community College (QS9000,PPAP, APQP,, MSA, FMEA, internal auditing, Train the Trainer and Control Plans)
Seminars (Ford supplier training, business writing, excel workshop, SPC evaluation, gage control, gage calibration and gage R&R)
References References are available on request.