Manager Software

N. Venkata Sivaprasad.

Email ID: ************@*****.***

Contact no.: 91-903*******

Profile:

Total Experience: 07 Years 01 months.

Current Job Title: SCCM Administrator.

Visa/Work permit: INDIA.

Willing to relocate: Yes.

Executive Synopsis.

Having overall 7.1+ years of progressive experience in IT industry with 6.5+ years of experience in System Center Configuration Manager 2007 and System Center Configuration Manager 2012 & SCCM current branch.

In-depth knowledge of SCCM 2012 client installation, software distribution, remote control, and other SCCM issues.

SCCM 2012 L2&L3 support which includes troubleshooting SCCM infrastructure issues, backups and monitoring.

Assisted desktop team with SCCM Windows desktop issues and automated software installation processes.

Experience in designing, implementation, troubleshooting of SCCM 2007 and SCCM 2012, 1511, 1602, 1710, and 1806.

Experience in Configuration & Operation of Primary sites, Secondarysites, WSUS, Software Distribution, Software updates, asset intelligence reports and Desired Configuration Manager and custom reports generation.

Expert in Patch Management and Software Distribution Management process.

Expertise in SCCM Administration, deployment.

Quick learner, highly motivated, results oriented, and enthusiastic team player. Ability to work effectively in a fast-paced environment.

Top Skills (Technical/Nontechnical skills).

SCCM 2007 & SCCM 2012&SCCM Current branch – (6.5 years).

Managing Windows 7& 8.1 (6.9 years).

Windows 10 – (2 years).

Change management (2 year).

Professional Work Experience.

LATEST WORK EXPERIENCE

Company : TechMahindra. Hyderabad.

Designation : SCCM Administrator.

Duration : February 2019 to Present.

Project : Brand Safway.

ROLES AND RESPONSIBILITIES OF LATEST PROJECTS:

Brand Safway:

Mainly dealt with OSD, which involves Migrating 13000+ machines from Win 7 to W10 in-place (1809) through automated task sequence and nomad devices.

Software Distribution, which involves deploying applications and packages through collections.

Providing health check reports on daily basis for both SCCM & WSUS.

Trouble shooting policy issues and client issues while distributing packages.

Package integration, which involves integrating package in to SCCM for distribution.

Solving issues through tickets raised by clients.

Installing Microsoft Security patches to clients.

Deploying patches for Microsoft Products and deploying Microsoft Windows Security Updates to the client machines through SCCM and WSUS.

Generating reports for Software Distributions, Software Updates and Collections.

Creating packages and APP-V applications, which needed to distribute to machines.

Implementing One CAS and three Primary Site, MP’S and DP’s for entire customer environment.

Implementing the software update point and Reporting point.

Software Distribution, which involves deploying applications and packages through collections.

Client installation through client push and troubleshooting same if any issues arise.

Software Deployment Process Knowledge on SCCM with Good knowledge on Mass Software Distribution,

Collection Creation and Managing Advertisements.

Creating software packages for distribution.

Trouble Shooting on SCCM Distribution failures and Validating Packaged Applications for Deployment Readiness.

Wipro Technologies. June-2018 to January-2019

Designation: Senior Administrator.

Project: Woodside Energy.

Designing, Implementing and Administration of System Centre Configuration Manager (SCCM) 2007 and

System Centre Configuration Manager (SCCM) 2012, 1511,1602 and 1710 in a multi-site environment.

Having experience in Patching, software distribution and other SCCM features.

Worked on SCCM Transition for patching, and software deployments as well as OSD Deployment.

Creating a SOP and SMTD Document for the SCCM tool.

Given a KT to team members regarding the transition.

Deployment of Patches (Security Bulletins) Through SCCM 2012 on every month.

Patches deploying through SCCM to pilot Systems then rolled out in Production.

Daily Reporting on Overall compliance and enforcement state unknown and noncompliance Machines.

Thorough knowledge of SCCM like SCCM Administrator Console, Remote tools, Software Distribution, Inventory, and Software Updates.

Experience in understanding varied SCCM environments.

Security updates/Patch deployment through SCCM Server.

Creation of Software update groups, collection and setting deployment.

Checking site status, MP & DP status, Database status, Client status, Client scan status (Daily tasks)

Resolving issues related to Operating System Deployment, Software Distribution, Software updates

Deployment, Software Inventory or other SCCM client issues as and when required.

Resolving issues related to WMI troubleshooting on client machines.

Installation and configuration of WSUS and SUP role for patch management.

Deploying the approved security patches to respective servers by creating Deployment template.

Creating queries and generating custom reports.

Working towards Non-Compliance SCCM machines.

Maintaining Location Patch Compliance 95% or above.

Technical review and assessment of applications.

Support and troubleshooting technical issues.

Proficient in windows Vista and Win7, Win8 and Win8.1, win 10 operating systems and good knowledge of file system and registries.

Discover client machines in network.

Familairity in working on incident management tools HPSM.

Creates, Edits and Apply the CMDB updates for the Application CI.

Incident and change management.

Creating changes and attending CAB Meetings to take change approvals.

Troubleshooting of application deployment issues.

Responsible for Software Updates Management (Deploying software updates to the machines in domain and workgroup environments.

Magna Infotech Aug-2016 to June-2018

Client: Wipro Technologies.

SCCM Administrator.

Expertise in Site configuration, resource discovery, client installation techniques, inventory

Management, report generation, security management, and back-up and recovery procedures

I involved in SCCM upgrade from 1706 to 1710.

Resolving issues related to Operating System Deployment, Software Distribution, Software updates Deployment, Software Inventory or other SCCM client issues as and when required.

Resolving issues related to WMI troubleshooting on client machines.

Installation and configuration of WSUS and SUP role for patch management.

Deploying the approved security patches to respective servers by creating Deployment template.

Assisted with Windows XP migration and readiness testing. This included conversion, configuration, and testing of applications and related impact analysis and support.

Creating queries and generating custom reports.

Working towards Non-Compliance SCCM machines.

Deploy applications and packages

Distribute software via self-service (application catalogue) and packages

Extend hardware inventory

Manage software updates and compliance

Publish 3rd party updates via SCUP

Create custom SQL reports in Report builder for SCCM 2012

Create configuration baseline items

Creating SCCM Packages and collections in SCCM 2007 Console for testing of applications in

SCCM builds does deployment through SCCM.

Troubleshooting Deployment issues, Installation Failure and Distribution Point issues.

Softap software and consulting pvt ltd. June-12 to Aug-16

System engineer

Troubleshooting the M.P (Management Point) and Package replication related issues

Handling SCCM Client installations & uninstallations and Troubleshooting various issues on SCCM Client.

Troubleshooting application and hotfix deployment issues.

Deploying sccm client.

Troubleshooting the M.P (Management Point) and Package replication related issues

Familairity in working on incident management tools Service-Now.

Resolving Incidents and Problems on day to day basis& scheduling meetings.

Creation of query based collections as per the requirement.

Monthly reporting on over all compliance of Last month production.

Resolves SCCM client end issues.

Monitors and resolves any deployment issues.

Preparing KB Articles and Tested Applications in Software Centre which requires Approval & Doesn’t requires Approval.

Creating packages for Application deployments.

Distribution of packages to required distribution points.

Software Applications deployment through SCCM to pilot systems then rolled out in production.

Resolving issues related to SCCM client by analyzing client logs Client Side Responsibilities.

Troubleshooting errors while installing different software packages.

Resolving Incidents and Problems on day to day basis& scheduling meetings.

Self-driven and resourceful to achieve goals independently as well as work well in groups.

Validation and troubleshooting MP Issues.

Troubleshooting and repairing WMI.

Extracting the reports from SCCM database for Hardware and software inventory

Other Skills

Determined to complete given work on/before time.

Good Communication skill and quickly able to understand client requirement.

Can Work independently and fast learning ability.

Good team player

Notable Contribution

Award /Appreciations:

Received best performer STAR Award.

Education

Sri Venkateswara University.

Bachelor of Computer Science (B.Sc).

Languages

Language 1 – ENGLISH

Language 2 – TELUGU.

Declaration:

I consider myself familiar with the above mentioned aspects. I am also confident of my ability to work in a team.

I hereby declare that the information furnished above is true to the best of my knowledge.

Place: Hyderabad ( N.Venkat.)

Date:

Contact this candidate