Sales Representative Customer Care

Professional Summary

Outside Sales Representative in the medical industry. Skilled in building relationships, negotiating and closing sales, Medical Sales and customer service. Seeking a career path with a positive company that allows me to utilize and expand on the many years of sales, customer service and medical background.

Territory Sales Representative driven to create new customers within a short amount of time. Motivated to generate and increase sales while delivering top-notch customer care.

HIGHLIGHTS

●Graduated with a BS in Health Science

●Accomplished in relationship setting

●Goal-oriented

●Self sufficient

●Excellent attention to detail

●Possess an impeccable work ethic & integrity

●Proficient in Microsoft Office Suites

●Customer Service Oriented

●Skilled Communicator

●Skilled in Group Teaching and Group Presentation

●Experienced in Maintaining Accurate Records

●Analyzed & collected data w/ MS Excel and five9 (CRM)

●Strong willingness to learn and desire to grow

EDUCATION

West Texas A&M University Canyon, TX

B.S. Health Science June 2017-August 2018

Magna Cum Laude June 2017- August 2018

Relevant Coursework: Principles of Accounting, Law and Economics, Healthcare Communication in Business, Healthcare Finance, Principles Of Managerial Accounting

Tarleton State University Stephenville, TX

Minor in Psychology August 2011-December 2013

Relevant Coursework: Statistics, General Biology, Fundamentals of Chemistry, Human Anatomy & Physiology I & II, Microbiology, Nutrition, Pathophysiology, Pharmacology, Introductory Physics, General Psychology, Human Lifespan, Psychology of Learning

Skills & Accomplishments

-Ability to develop new business utilizing and implementing strategic sales techniques

-Well rounded experience in the medical sales industry, with a strong ability to prepare and close accurate proposals

-Able to read and exact information read plans and specifications

-A clear understanding of how to qualify a customer and their needs to the service and product represented

-A complete understanding of the project from the proposal to a signed completion

-Ability to manage a project between all parties, customers, and installers

-Able to set, meet and succeed projected sales quota’s

WORK EXPERIENCE

Compliance Consultant 11/2017 to Present

Go Sharps (Medical Waste Experts)– San Antonio, TX

●Negotiating all contracts with prospective clients.

●Attained 75% Percent Above the Required Sales Quota for a year

●Planned and led monthly training sessions to clients for OSHA and HIPAA Compliance

●Helped determine pricing schedules for quotes, promotions, and negotiations.

●Preparing weekly and monthly reports.

●Giving OSHA Compliance Presentation to a wide range of prospective clients

●Obtaining deposits and balance of payment from clients.

●Visiting clients and potential clients to evaluate needs or promote products and services

●Maintaining client records.

●Answering client questions about credit terms, products, prices and availability.

●Present, promote and sell products/services using solid arguments to existing and prospective customers

Customer Care Agent ` 05/2016 to 11/2017

Carenet Healthcare Services – San Antonio, TX

●Manage large amounts of inbound and outbound calls in a timely manner

●Keep records of all conversations in the call center database in a comprehensible way

●Frequently attend educational seminars to improve knowledge and performance level

●Meet personal/team qualitative and quantitative targets

●Follow communication “scripts” when handling different projects

Computer Proficiency

Microsoft Office Suites (Word, Excel, PowerPoint, Outlook)

CRM five9 (Customer Relations Management)

Professional Memberships

The National Society of Leadership and Success 2013

Delta Epsilon Iota National Honor Society 2013

International Dean’s List Society 2012

Honor Societies and Awards

President's List Spring 2017

Dean's List Fall 2016 Fall 2016

Overall Top Performance 2017

Perfect Attendance 2017

Golden Key International Honor Society 2016

Delta Epsilon Iota Academic Honor Society 2012

Languages

-Fluent in English - Fluent in Visayan - Fluent in Tagalog

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