Customer Service Forklift Operator

Logistics/ Warehouse Specialist

Army Government Contracting ~Customer Service~ Warehousing ~ Shipping and Receiving~ Active Secret Clearance

Detailed-oriented Asset and Warehouse analyst with 10 years of progressively responsible hands on inventory, shipping, receiving and storage of Army equipment. Strong analytical skill set within the realm of labeling, inspecting, and issuance of Army equipment. Ability to adapt/multi-task, along with possessing flexible working styles needed in shifting priorities within various warehouse environments.

EDUCATION & CREDENTIALS

Hylton High School-Woodbridge, VA (2005)

General Diploma

Hazardous material course

Forklift Operator

DCJS

CAREER SYNOPSIS

Warehouse Specialist, Army Rapid Equipping Force, Ft. Belvoir, VA Present

●Daily inventory and issuance of Army equipment

●Establish tracking system for all assigned equipped items

●Monitor REF equipment provided to units

●Verify equipping decisions

●Work logistical issues at operational level

●Inventory/maintain 100% accountability of REF equipment

●Log shipping and receiving documents

Logistician, General Dynamics-Sterling, VA 2012 –2017

●Daily inventory and issuance of Army equipment

●Perform property accounting activities

●Establish tracking system for all assigned equipped items

●Daily quality control assessment of Army equipment utilizing hand receipts

●Advise on maintenance, property accounting, and sustainment issues

●Receiving, inspecting, and labeling of Army equipment

●Responsible for reporting shipping and delivery of Army equipment

●Deliver /maintain great customer service amongst Army vendors

●Report shipping /delivery of product requirements with vendors

●Verify equipping decisions

Warehouse Specialist, CACI-Ashburn, VA 2010 – 2012

●Inspected Army equipment upon receipt for damage ensuring material safety

●Provided support in the disposal of hazardous Army material

●Coordinate vendors RMA and product replacement requirements

●Provide weekly situation reports to Chief of Log an all log functions

●Conduct analysis on all assigned projects/requirements on project tracker

●Managed inventory control to include the tracking, and special delivery requirements of all Army equipment

●Packed, labeled, and shipped Army equipment

Warehouse Security Officer (part- time), New Horizon Security-Haymarket, VA 2009 – 2010

●Effectively secured Army assets

●Ensured effective and efficient security

●Complied all evaluation reports

●Acted as an liason to management to include reports and updated service requirements

●Ensured security of $15M worth of Army inventory

Warehouse Specialist, Office Movers-Dumfries, VA 2008 – 2010

●Analyzed, forecasted, and reported shipping/delivery of Army equipment with vendors & customers

●Delivered exceptional customer service

●Tracked / transported, and distributed Army equipment

●Monitored all Army equipment in/out of the warehouse

●Cycle counting, reported surplus, product returns, and damages

●Managed Army assets, and inventories

●Analyzed loss prevention reports and prepared them for inventory adjustments

●Determined supply stock requirements; requisitioned, maintained, and controlled Army materials

●Played a key role in effectively forecasting shipping and delivery requirements

●Coordinated and consolidated status reports of multiple orders

Customer Account Executive, Comcast-Manassas, VA 2007 – 2008

●Monitored inventory control materials and supplies

●Introduced numerous performance ideas which boosted productivity

●Supported sales reps in opening/maintaining accounts

●Audited service change accounts

●Provided troubleshooting support for cable and internet services

●Coordinated orders updates and performed quality control of customer paperwork.

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