Manager Quality

E-Mail ID: ******.******@*****.*** D.O.B: **-Nov-*991

Contact No: 033*-******* Nationality :Pakistani

Gender: Male

Religion : Islam

Address: Facebook Page:

A-20 Faraz View, Gulistan-e-Jauhar Block-13,

Karachi,Pakistan

Brain Cell

Brain Cell

(Education Startup)

Blue-Express Logistics

Manager Quality Assurance

FAKHAR JABBAR

Graduate Engineer, Quality Expert and Education and Social Entrepreneur Manager of Quality Assurance Department of Pakistan's first and premiere E-commerce logistics firm. Managing and handling QA team solving customer complaints/problems and Improvement in customer experience.

Performing regualr twenty four by seven audit of operations department. Also conducting monthly and yealry Quality Assurance audit. Generating Non-Conformities in audit and developing pre-cautions and improvements in working procedures.

Managing and maintaining quality report of debriefing/quality checks of shipments Cash on Deliveries through agreed KPIs. Reviewing performance with CEO and directors on regular basis. Monitoring and evaluating performance of QA staff and providing counseling to each team member. Building and coaching team on regular bases.

Yearly upgradation and improvement in Quality Systems and refining existing system to meet new challenges.

Ensuring strict compliance and implementations of agreed quality standards throughout organization. Maintained compliance and quality report on daily, weekly and monthly basis. I am an Quality professional with my experience of more than three years in Quality Assurance, System development and efficiency improvement auditor. I have worked as QA manager in Blue-express logistics and centralize Quality officer in Midas safety (Textile and Processing Industry). Currently I am working on education counseling. Brain Cell is my current startup focusing on improvement of education in Pakistan and efficiency of our schools.

2018 August to Current

2016 June to 2018 August

Conducting career counseling sessions and right career selection awareness sessions Development of quality content and presentations for career counseling and future career planning Working on “education for all” and “education improvement in school, colleges and universities” Researching on education system improvement focusing on implementation of high interactive education systems and increase of extra circular activities

Researching on identification of resources for education and extra circular activities. Promotion and awareness of science exhibition, arts exhibition and sports Empowerment of unprivileged children and youth for education and better Job activities Introduction and Objective

Midas Safety

Officer Quality Assurance

Company and Industry Duration

1. HinoPak Motors

(Bus and Truck Manufacturers)

4 Weeks

2. Alson AutoParts

(automobile Parts Manufacturers’)

3 Weeks

3. KTDMC

(Dies and mold Manufacturer)

3 Weeks

Institute Completion Status

1. MBA Executive

Virtual University

2nd Semester

(1st Semester 3.5 CGPA)

2. BE Industrial and Manufacturing

NED University (2010-13)

83% Percent with Distinction

3. Intermediate Pre-Engineering

Commecs College,CIBES (2007-09)

77% A Grade

4. Matriculation Science Group

The Aitcheson Model School (2005-07)

82% A-One Grade

Trainings and Activities learning

Customer Centricity

Improvement in customer satisfction, customer

services and quality product

Key Performance Indicator KPIS

Training received for development of KPIS of

individual and department

Computer Aided Software’s (Pro-E, AutoCad) 4

Weeks Training

Training for professional use of CAD modeling

software

Regular Participant in Sports and Debating

Competitions

Regular partcipants os sports and debating in

interdepartment games in University

Class representative and Proctor in College leadership, Discipline and Administration Internships and technical learning

Education/Qualification

Certifications, Training and Extra-Circular

(2015 February to 2015 December)

Learned about textile industries and its concerned working Yarn manufacturing, Knitting & Plying operations of textile industry. Learned about Glove manufacturing from raw material to manufacturing to customer handling

Worked on improvement in customer experience and customer relationships.Handling and investigating customer complaints. Customers were from North America, Europe and South America. Co-Developed Standardize Monthly Quality Report with Line manager. A format and criteria in which all the characteristics of Quality standards and Quality performance were included. Auditor in QMI (Quality Mind Set Assessments) Audits which is very similar to ISO 9001-2015. Analyze and investigated Intra-company complaints (Departmental Complaints) and Supplier complaints to reduce bottlenecks and improve efficiency.

Investigated/inspected all gloves of MIDAS group.

Project and Trainings Objective and learning

1. (Final) Fourth Year Project

Design and Manufacturing of Universal Tapping and

Drilling Machining

2. 3rd year project

Design and Manufacturing Automated water filling

system

3. 2nd Year Project Design and integrating DC power supply 4. Midas Quality Mindset Assessment

Reviewing and recommeding changes and editing in

Quality Assesment Audit Process and Procedures

5. Development of Quality systems and Refinement

(Blue-Ex)

Developing an implemeting Qualuty Assurance

Systems

6. Student Counseling and Career Tracking

Providing career counseling and career tracking for students

Projects and Technical learning

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