Front Office Customer
Resume:
GEOFFREY M. CABILLO
CONCENTRIX Philippines –
Davao City, Davao, Philippines
Contact No. : 095********
Email Address : ****************@*****.***
Date of Birth : April 27, 1995
Age : 25
Civil Statues : Single
Religion : Roman Catholic
Nationality : Filipino
OBJECTIVE
To maintain customer satisfaction and improve customer experience with Call Center through my proven problem solving skills, customer experience, and product knowledge.
SUMMARY OF QUALIFICATION
Working with a long hour and capable to work at night with a careful understanding in the customer details.
EDUCATIONAL BACKGROUND
COLLEGE :University of Mindanao
Course : Bachelor in science Hotel and Restaurant Management
Date graduated : this Year 2020 (pending)
COLLEGE : Southern Mindanao Computer College
Course : Computer Literacy
Date Graduated : October 15, 2013
HIGH SCHOOL : Molopolo National High School
Date Graduated : March 31, 2014
WORK EXPERIENCE
Position : internship
Copmany : Marco Polo Davao
Inclusive Date : December 24, 2019 - February 10, 2020
Position : Production Crew
Company : Jollibee food incorporated (fast food restaurant)
: LP. Laurel Bajada Davao City
Inclusive Date : August 05, 2017- April 21, 2020
Position : kitchen Steward
Company : Marco Polo Hotel
: Ponciano Street, Davao City
Inclusive Date : March 16, 2016- August 20, 2016
TRAININGS/CERTIFICATIONS
•For being “Golden Crew Awardee” for executing Standard Operating procedure and high FSC during QM Audit at Jollibee J.P. Laurel Davao City, September 18, 2019
•For winning as CHAMPION in the phantasy Dessert During the Grand Prix 2019 in at the University of Mindanao Matina Campus, Davao City, February 27,2019
•National certificate II of Bread and pastry production at UM tesda assessment center Matina Davao City, March 5, 2019
•National certificate ll of Food and beverage service at UM tesda assessment center Matina Davao City, September 25, 2018.
•For having Actively participant in the Food and Beverage Service Procedure Seminar-Workshop at the Matina Davao City last July 24, 2018.
•For attaining the 4th Competency Enhancement Program last February 22, 2017
•For showing hard-learned skills during the CHE Grand prix last March 08, 2017
•National certificate ll of Bartending at UM tesda assessment center Matina Davao City, April 5, 2017.
•For actively participating the Front Office seminar with the them: THE LIGHT & SHADOWS OF FRONT OFFICE at AVR 2, GET Building of University of Mindanao Matina Davao City, July 22, 2017
•Has successfully attended the BAR EXPOSURE at T. G. I. Friday’s Abreeza Davao City, March 29, 2017
•National Certificate II of cookery at UM tesda assessment center Matina Davao City, August 8, 2017
•National certificate of Front office service at UM tesdaa assessment center Matina Davao City, August 15, 2017
•For contribution, exemplary commitment and outstanding effort as PARTICIPANT
during the Davao Culinary Cup (DCC), The Mindanao Biggest Culinary Compitation at the SMX Davao Convention Center, SM Lanang Premier, Lanang Davao City, August 31, 2017
•For participating in “ Educational Store Exposure Program” at Chowking San Pedro street Davao City, March 14, 2016
•National certificate of Housekeeping at UM tesdaa assessment center Matina Davao City, February 8, 2017
AWARDS AND RECOGNITION
•For being “Golden Crew Awardee” for executing Standard Operating procedure and high FSC during QM Audit at Jollibee J.P. Laurel Davao City, September 18, 2019
•For winning as CHAMPION in the phantasy Dessert During the Grand Prix 2019 at the University of Mindanao Matina Campus, Davao City, February 27,2019
REFERENCES
Joy Madronial Jennifer Floreta
Head coke Restaurant Supervisor
Marco Polo Davao Marco Polo Davao
Rcastillo Jerome mayamaya 59a fr selga st. Davao city
St #17 brgy. Lapu lapu Davao City 099********
Rosendo L. Adlawan
Laundry Attendant
Marco Polo Davao
Purok 6_ b riverside, Calinan Davao City
I hereby certify that all information stipulated in my resume is true and correct
to the best of my knowledge and belief.
GEOFFREY M. CABILLO
Applicant
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