Paralegal

*** * ****** **** ***** Az ***** 626-***-**** **************@*****.***

SUMMARY

Seeking a job into the customer service or bartending Environment An organize detail- oriented multi task and able to stay calm under pressure.

SKILLS

Positive work ethic

Reliability

Motivational Skill

Willingness to learn

Ability to listen

Dedication: Staying on the job until it is finish

Willingness to take instruction and responsibility

Responsible, Efficient, and flexible

Team skills/ Team oriented

EXPERIENCE

Customer Service

Bank of America – Chandler, Arizona (11/2019- 05/2020)

Research participant questions and plan issues

Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer’s confidence

Perform other duties as assigned

Communicate on a proactive basis

Member services

Cvs Caremark – Phoenix, Arizona (11/2018- 07/2019)

PC skills in Windows-based applications. Advanced verbal/written communication skills.

Team-oriented, customer service focused and able to identify process improvements.

The position ma

require working an occasional Saturday and or Sunday shift eeeEeeeeeeResponsive, reliable and able to express assurance/confidence.

Customer Service

Mckesson – Scottsdale, Arizona (11/2017 – 07/2018)

Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

Handles requests for additional company materials.

Maintains records of returns, schedule changes, product enhancements or changes, product pricing and resolves return credit problems.

Determines the status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.

Customer service

Maricopa County Elections – Phoenix, Arizona (08/2016 – 11/2016)

assist all voters in a manner using good customer service and to complete all Elections

Assist all customers who plan to register or needs information on there registration

Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Build sustainable relationships of trust through open and interactive communication

Customer Service

Alpha Connect – Tempe, Arizona (03/2016 – 08/2016)

Managing large amounts of incoming calls

Generating sales leads

Identifying and assessing customers’ needs to achieve satisfaction

Meet personal/customer service team sales targets and call handling quotas

EDUCATION

Tittle 4 Liquor Lincense

Recived 04/22/2019 – Expiration 04-21-2022

High School Diploma

Camelback High School, Phoenix, Arizona (2015)

College

Arizona State University, Tempe, Arizona Criminal Justice Major minoring business (Summer 2020)

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