Customer Service

EARIANNA N. DAVIS

*** ** ***** ******, ***. ***, Miami, Fl, 33169 · 786-***-****

*********@*****.***

EXPERIENCE

SUMMERS OF JUNE-JULY 2015-2017

COUNSELOR, Northwest Summer Camp,

My responsibilities were to help children have an amazing summer and encourage knowledge into the fun environment.

FALL OF AUGUST-CURRENT 2018-CURRENT

PIER AGENT, INTERCRUISE SHORESIDE & PORT SERVICES

I have two current roles with this company, which is a check in agent and luggage lead. My responsibility as a check in agent is to check documents and make sure every guest is properly checked in to have a successful vacation. As a luggage lead my responsibility is to make sure all of the luggage is in the right position working with the longshoreman (porters) to make sure all of the luggage is in the luggage hall ready for the guest departure.

EDUCATION

MAY 2018

GED, Northwest Christian Academy

Graduated with a 3.0 my senior year.

May 2021

Associates in Emergency Medical Services (EMS), Miami Dade College

Currently still enrolled

SKILLS

Great with customer service

People-oriented/ friendly

Athletic

Team worker

Quick learner

Traveler

Can Multitask

Creative

Persuasive

Great organization skills

Hardworking

Microsoft Office Suite

ACTIVITIES

I have great leadership skills and I volunteered at a Summer Camp for all my four years of High School. I can speak Spanish to hold a conversation like hello and what’s your name just like basics, but I can read Spanish well some. I have a year worth of customer service skills. I have great organization skills from working as a luggage lead. I am a team worker and a hard worker.

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