Alba Z. Encarnacion
St. Croix, V.I. 00851
Email: ******.**@*****.***
Objective:
Using my experience and knowledge as an asset to your company, as a well educated and responsible bilingual person.
Education:
St. Croix Central High School Aug 2008-2011
Work Experience:
Hyatt Place Duluth Atlanta GA
Front Desk Receptionist Supervisor Mar 2020 – Aug 2020
Fred G.
•Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
•Answering screening and forwarding incoming phone calls.
•Receiving and sorting daily mail.
•Respond to visitor’s questions professionally and courteously.
Eastside Urgent Care Atlanta GA
Medical Record Clerk. Aug 2018 – Jun 2019
Amanda D.
Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
Initiates the medical record by creating and processing the patient care record folder.
O'Charley's Restaurant & Bar Atlanta GA
Hostess/Server Nov 2017 – Jun 2018
Christina C.
•Greet customers. Assign customer to tables, provide menu and silver wear.
•Monitoring how many tables each server is responsible for.
•Patience, ability to handle angry complaining customers.
•Also attend tables, take orders, and cash tables out.
Corner Pocket Bar & Grill St. Croix U.S.V.I Server/Bartender Jul 2016 – Jun 2017
Jamaal Mingo
•Collect money for drinks served.
•Check identification of customers.
•Clean glasses, utensils, and bar equipment.
•Balance cash receipts.
Chris Hideaway Sports Bar & Restaurant
Server/Bartender St. Croix U.S.V.I Julio Ojeda. Aug 2015 - Jul 2016
•Collect money for drinks served.
•Check identification of customers.
•Clean glasses, utensils, and bar equipment.
•Balance cash receipts.
Erin McKenna's Bakery Downtown Disney Orlando
Baker/Front of house Nov 2015 – Feb 2016
Erin McKenna
•Greet customers.
•Assist with placement of orders, refunds, or exchanges.
•Baking goods, also making frosting.
•Sell products and services.
Westgate Resort & Spa Westgate Blvd, Kissimmee FL
Hostess/Server Jan 2014 – Jul 2015
Christine C.
•Greet customers. Assign customers to tables, provide menu and silver wear.
•Monitoring how many tables each server is responsible for.
•Patience, ability to handle angry complaining customers.
•Also attend tables, take orders, and cash tables out.
Salvation Army W. Colonial Dr. Orlando FL
Cashier Apr-2013 – Aug-2013
Salina Stumbo
•Responsible for taking money in the form of cash, check and credit card.
•Scans items, provide change, balance draws and receipts.
•Maintain clean and tidy checkout areas.
•Keep reports if transactions.
Kentucky Fried Chicken
Cashier St. Croix U.S.V.I
Pricilla Ramos Jun 2011 – Nov 2012
•Handle cash transactions with customers.
•Keep reports of transactions.
•Issue receipts, refunds change or tickets.
•Maintain clean and tidy checkout areas.
Reference upon request