Office Assistant Customer Service
Resume:
Objective: To secure a full-time, permanent position either in an administrative or a customer service setting.
Skills: Customer service, MS Office, (any other phone systems, or other software you may use)
Work Experience:
Russell Tobin Temp Agency January 2018 – Current
Consumer Affairs Representative
Assist customers with their orders
CVS September 2017 - January 2018
Consumer Affairs Representative
Assisted customers with questions regarding Medicare Part D
Emerson Group August 2012 - September 2017 Consumer Affairs Representative
Answer consumer questions via phone call or email
Process consumer replacements and retrievals
Process refund requests
Enter retrieval packages into the system and send them to clients
Adecco Temp. Service September 2011 – May 2012
Standard Jig Boring/General Office Assistant
Pulled resumes from Monster Power Search
Entered resumes and applications into company software
Posted information on HR boards in building
Reception duties as needed
Entered company documentation into system
Pulled reports and created charts from Lawson
Assisted as needed on other projects
Accenture August 2006 – July 2011
Senior Assistant
Managed reception area
Answered phones
Managed employee hoteling system
Ordered catering for meetings
Managed conference room reservations
Mail processing – USPS/UPS/FedEx
Scheduled copier maintenance
Liaison to building management
Ordered supplies
MS Office – Excel, Word, Outlook
Advantium, Inc. (acquired by Accenture) June 1998 – August 2006
Administrative Assistant
Managed reception area
Filing
Receptionist duties
Ordered catering for meetings
Data entry
Document organization
Mail processing – USPS/UPS/FedEx
Scheduled copier maintenance
Liaison to building management
Ordered supplies
MS Office – Excel, Word, Outlook
Education
Diploma Nordonia High School Certificate Cuyahoga Valley Career Center
References
1. Christina Rockwell - 312-***-**** (w) 773-***-**** (h) *********.********@****.*** Former co-worker @ Accenture
2. David Hewitt - 216-***-****
www.wesellcornhole.com
3. Megan Hewitt - Former co-worker @ Advantium
4. Rebecca Buza - Former co-worker @ Advantium
5. Patricia Foxall
5428 East 129th Street Cleveland, OH 44125 216-***-**** ******.*@*****.***
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