Sales Marketing

Jake Schweizer

Orlando, FL • www.linkedin.com/in/jakeschweizer/

**************@*****.*** • 407-***-****

Healthcare Management

Determined Healthcare Management professional with exemplary skills in leadership,

strategic business planning, operations, and marketing.

Excellent interpersonal skills with the ability to form meaningful connections and build trust. A strong communicator and presenter with a natural talent in storytelling. Collaborative leadership style with proven ability to partner with C-suite, Clinicians, Marketing and Sales, external vendors and fellow team members. Outstanding attention to detail and organizational skills exhibited through managing complex projects and driving timelines.

Areas of Expertise

Project Management

Marketing

Operational Improvement

Quality Management

Medical Terminology

Community Health, Population Health

Process Improvement

Communications

SharePoint Microsoft Office - Word, Excel, PowerPoint, Access, Outlook

Professional Experience

AdventHealth - Orlando, FL

Administrative Coordinator (Internship) January 2020-April 2020

Updated patient education and referral resources, resulting in improved local community and population health

Collaborated with Process Improvement team within Nursing Administration to enhance clinical outcomes

Consulted directly with the patient experience team to apply feedback from HCAHPS scores to raise patient experience survey numbers throughout the hospital

Provided direct support for the Director of Clinical Outcomes and the Director of Patient Experience, enabling

more efficient project completion and cutting down on time lost for logistical delays

Healogics - Jacksonville, FL

Community Education and Market Development Coordinator (Internship) May 2019-August 2019

Managed operational improvement project focused on developing a standard profile for ideal Wound Care Center®

Director, that culminated in an executive-level presentation and the implementation of a new standard profile

Developed content for Marketing campaigns, service line materials, employee engagement collateral and patient communications, supporting comprehensive physician referral development and patient education programs

Conducted CRM data integrity project, improving searchability of national network of Centers, resulting in 1.7%

increase in CTRs to those with previously inaccurate data

Managed Direct to Consumer paid social campaigns, increasing revenue through demographic and geographic targeting

Created and managed an employee recognition program, in partnership with the CEO and President, acknowledging over 200 Center team members who received outstanding feedback through net promoter survey (NPS)

Genesco - Orlando, FL

Merchandise Manager July 2016-Janurary 2019

Oversaw $1.4 million worth of inventory, applying shipping and receiving best practices and effective communications

Generated B2B and B2C communications in order to satisfy inventory in and inventory out procedures

Drove product sales and increased customer satisfaction by practicing proactive sales techniques, knowledge of

customer preferences, and active listening skills

Managed team members and provided comprehensive training and development opportunities, resulting in increased

sales, and improved customer satisfaction

Education

Bachelor of Science: Health Services Administration • University of Central Florida

Dean’s List, President’s List, Financial Management Certificate

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