Data Analyst

BEN KEMP

PROFESSIONAL ACHIEVEMENTS

CREATED ANALYTICS FOR RETAINING AND MAKING NEW CUSTOMERS: I created statistics and analytics to provide a company with a way to retain and make new customers. This led to $500k in revenue within just 2 weeks and over 1500 new customers.

AUTOMATED DATA ANALYSIS REPORT USING A MACRO: I was successfully able to create a macro that took client data and turned it into data that we could use and by integrating SQL, it cut the amount spent on this report from a full weeks’ worth of time spent doing this manually to now only 30 seconds.

MANAGED MULTIPLE HIGHLEVEL CLIENTS AT THE SAME TIME: I managed our clients accounts. This would entail of Change Requests, Statement of Work, Invoicing, Implementation, Create Workflow Processes, Create and Complete Test Scenarios and have weekly follow ups/meetings with the clients. Some of these clients were Swift Transportation, Essent, Barclays, Synapse and AIG .

WORK HISTORY

IMPLEMENTATION CONSULTANT: ENTRATA, LEHI UT (1/2020 – PRESENT)

Our team was specifically responsible for the Resident Utility product, this means that we would merge their software with ours, allowing them to be able to better facilitate their property. As part of the team I would make client calls and gather specific data that was needed to complete the merge.

CLIENT SERVICE ANALYST (CSM), METASOURCE INC., DRAPER UT (11/6/17 – 01/2020)

I manage client accounts as part of our CSM group, This included training the client, onboarding and implementing them into our software, making sure that all work was being completed and that client needs were being met. This was very detailed work, as it had to be done swiftly and promptly and with very acute accuracy (especially with implementations & Report Analysis).

COMPLIANCE SPECIALIST, 1800CONTACTS, DRAPER-UT (8/5/17 – 10/31/17)

As part of the compliance team it was our responsibility to make sure that all orders were being taken care of properly and that they were all going through the proper channels. The main goal of the job was to make sure that the company was being compliant with the federal and state laws and regulations.

ACCOUNTS RECEIVABLE CLERK, SWIRE COCA-COLA, DRAPER UT (4/14/17 – 8/1/17)

As a clerk it was my responsibility to make sure payments were being made to the right account, to collect any late payments, verify accounts and create new accounts.

EDUCATION

UTAH VALLEY UNIVERSITY, OREM-UT, 2017 TO DECEMBER 2020

I have my Associates Degree, currently working on Bachelor’s degree in International Business. This is my last semester

SKILLS

BILINGUAL: ENGLISH/PORTUGUESE: Advanced / Fluent in reading, writing and speaking

ACCOUNTING: College courses and Work Experience

BUSINESS MANAGEMENT: College Courses and Work Experience

SQL/ Macros: 2 years’ experience of Intermediate SQL, 2 years of Intermediate Macros

Contact Info:

Cell: 385-***-****

Email: ******.*********@*****.***

Contact Information:

Cell: 385-***-****

Email: ******.*********@*****.***

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