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Introduction to Retail

Management Course

NQFS [80 Credits]

** ** *****?Ys1ty of Juh.1 1111 l>ur~

NQF 4 W&R Sf TA Wholesale

& Retaif Operations

Supervision [120 Credits}

- 2012 ( e1 t # CTQA}0U/ Ju43.2

Matriculated 2002

M ohloph0nti I ll~!h Sr h1.>ol

SI\P &. CI\S Sottv, .irr·

Point of Plll ch-i,l' l il l r101nt

C.11 d M/C', Ptc'

MS QfltCt' $111t('

So<:' i...11 l\1Pd1J, ln l ('lt\ c.' l, ErnJil

Pr obllc'm Sulwr

0(.'C'l ':>i Vt '

Act,vP L•~lt' 111nt:

P.iliPfl C. t' & ~ 111~\11 hy

Con11nuntt,Hor

l)t' (.1p l1~ .., 11 1.' l ',\ II \

I 1•.t d1•1,h1p uhtlitv

1\, ~1• ~ follow, ..

t r,ade Service Mcnagcr (Wholesale/Retail) ~ 'Sale-s H"ud\, .ue., B .. · .: ._ - 'Rett -~~ :-~ VV~ .. "' -:: • ·

+27 27 -y9 775 6377 J...ekanar~,@gmait corr~

determined to succeed

further with a passion for

people - I ha" e bPN 1 f 0rtunate h)

h;--i, t? worl-.ed \\ itll Builders

W .1 rl"hous~ r r c-toria G:i rdcn:; frorn

200~ when I started <'I S a Cashle, -

I h,we b~en µromotc::ici 3 t i rlh:>$

bas.en on rn v performJllCt' &

arquir1:rl s l-. ills & :1ddition:i l

,1tulifkcttions.

I dill uµ -t o•ci,lti..' on ru rrt'n t rt~U il

wholes .. 1lt) s,,iks rh~ntwb - ith·luding

t,nlitH·' slh,ppin~. I h,Wt' \\ c)rl-.i'd

both in .. 1 Dt':;p,1tch/Y,1rfl k't;i:.-t ir:: ~

l>pf'1,H1on.1 l m,m .. i g e ti h'llt ::.ifk to ~1 frunt tdcin1_1 Custt'll)l' t S,ik,:; ~

5t>tvit t' $1(-k dt',1linB in J .. h H t 1rnl .. u wi th r,-.1rl1? flt(' nts in m, l,1::t

po£ition .1 :; t lh' Tr,Hit' St' r, k t'

l\'1 tll ),l t~t' I".

I r .m I t',Hiily L.1mili .. H i:(' lll\'Sf'l f w ith

.. 111\ .1dd1tinn .. 1I l-..n1)Wh'tit~t' t1t't'ch'd I ::i rn,,i, t> n q J 1: ... -stt \ ~ I\\ .~ \ '

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~ \"> 0,i l..' h .. l l,ld_:,.r r:1\ s-', .S:. s.r ~! Wurl-.. ~th,c I h :t\ t>- t l:'1:- d c,~, ~\ ~ pci ion ·h)r ttw "0r~, ., -c~•) / ('

:1tt1tud, ... ~ $-. ., ~i"t' n i:' \,· tf\ .. u me-t hodical S... r1fi;,,m .s:c d l ~' t,· t ... r h~n:~t' ~ ~t n \ c' ~f " t' \ 2~'-c',)

t' \ Pf'C't,it Km~ $. s a le>~ t..v -~f·ts I, c'- intt'Oflmt: \\ tt h llt.' 0 1

t' S... bi'' ~,, i ' -

tr~;:_ltin~ t_'\ 't' l\ c.)'k ' ltl _-, f c, ' ' -1 polih' &.. d1~,t0m:H1c,r :mt·c·r

I,m1 St.' r' k tn~ .. i P t.' n 1u 1t t'·0 ~1 t 0 join -1 t: rt,~lt t,' .. mi t' I pt .., bu sin \\'ith .. 1 ~ • t.' .lt 1 )r m

1..·ulttllt' . I It\,~ in r,)hJi Uh ' I,l lH

\\ illin~ tt, t1,lvt' I tor \\ M \.. ~ ' "-'H\-i

\\ l-"ltomt' .. in

0 1 \tSSin~ t lh'

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po:-~ib1htic':- " •t"-

F'copk will forget whar u, t'i.1, .. ~., d

re,.,p't ... will forgi~t whnt ~,ou md

but pcoµlt~ will never h lt,t ho~v you nwrk (~t·,, cf fl.I .. -\ 1,~d,,u

Quick Career Sumrnary

1..), I ' 1l 1~ Oft!OJ 9 1 IU\11 (, t- tn/1 0 l\ tJ\N .1\ lif R (,t 1h', R,•1.,•) Jun 'tl l, 1. ), t '1\I S rn, P,'\1 CH/ \ AHl) 1\1.1\N •\ l~t- ', ' l,11 1 ' 1lU~• h t1 1 '1l l\ 01~ •,\ l ( HC"l tHI\ J,H\] 005 l,11 1 '1)p :; CA~Hlt H ' ·,'I ' \ ' · \ I 1\llll nt H.~ \1V1\ "! 11nu,1 i'1 t't,1i..1 \ 1,1 11k 11'> t t

Ir,Hl<• 1 lpc, & Serv1rr•

C" h .11111(•1 ~u lC'5 Ir, '.)1Qr[I 8, Or, ll11 r

C u•,to rne, 1 rv,r (•

Mc•ntnrinB & Mr111aeinfl S1 aff

I IR/IH l u C" l~csolution

Upl·t c1 ti o 11 al Mc,nuecmc>nt

l~~11idlne/1JIY Prod u, 1 s, 1 ools &

rqulpn-w nt

Po int-of-Sol0

Mcm lvrndisinr. & Di~pl;:i y

·1 uret·l SP! Unr,

Oc!.pD1Ch

Stock Control

I con fl rm the listed ref ere es are

awo,e t.hal they may be

co 11 tdctcd and have given their

permission l o have their

persu11;:i l details listed on my

CV.

Builders Warehouse

Pretoria Gardens

+27-15-101-****

H.:i nneke Labushulk

/\dmin M anager - Builders W/H

+27-82-578-****

Lucinia Mashing

HR M anager - Builders W/H

+27-81-708-****

Khomotso Rhiah Kekana

South African Citizen

Code Cl Drivers Licence

Own Vehicle

Residmg,n Polokwane

In Excellent Health

w,11 travel for Work.

Seped1, Tsonga, English (fluent]

I declare the contents o f t hi~ CV

arP t ruf' and that I do not have

a cnmrnal record.

Detailed Job descriptions f or prior positions can be provided on request.

,J f Pflf' Hie; toq Summary of Skills, Experience & Competencies An overall summary of my positions

• Trade Service Manager (a Sales Role) 12 Months in this role - To achieve all relevant sales, growth & margin targets - by managing the human resources [the staff] effectively, ensuring Client Service is always the priority. Keeping Trade Clients happy providing the products they need when they need them, resolving any issues as they arise, probl em-solving logistical & operational issues if they arise to ensure that profit margin and sales targets are met.

• Despatch/Yard Manager - 5 Years in the role - Ensuring all applications for dispatch processes were in place across both the In-Store and the Online Store Channels. M easuring & improving on Quality Customer Service & increasing the entire Yard Team's efficiencies. Promoted based on performance.

• Despatch Clerk - 5 Years in the role - Managing the Admin & Document Control, completing/creating delivery schedules, en$uring equipment is operational (printers, PC's etc) reporting any issues to management. Authorised to sign-off Yard Refunds . Promoted based on performance.

• Cashier - 3 Years in the role. Promoted based on performance. Personal Achievements:

0 Achieved both an NQF4 and NQFS Wholesale & Retail Management Courses (detailed page 1).

0 Promoted 3 Times based on my performance

0 Proud to have overcome a personal set-back (armed vehicle hi-jacking).

- Madiba :

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