Quality Engineer

Sri Chigurupati

********@*****.***; 408-***-****; www.linkedin.com/in/sri-chigurupati

PROFESSIONAL SUMMARY

• A professional Quality Engineer with experience in manual and automated testing in Web based, Mobile based, and Product based applications.

• Having expertise in Video/Casino Gaming, Health Care, Airlines, E-commerce, and Online Educational Assessments.

• Strong experience in implementing all phases of Agile Model Driven Development (AMDD), Software Testing Life Cycle (STLC) and Testing Methodologies.

• Good Hands on experience in mobile application testing for iPhone, iPad and Chrome Books.

• Experience in API Testing using multiple Templates

• Expertise in automation tools like QTP-UFT, SOAP UI, Test Complete, Postman, Insomnia and Quality Center.

• Good Knowledge in Continuous Integration and Continuous Delivery (CICD) by using tools like Jenkins.

• Well-versed in Data Warehousing, Master Data Management (MDM), ETL processes, ETL process flows and standards

• Accountable for maintaining different environments, customer relationship and project deliverables

• Experienced in different types of testing such as black box, functional, GUI testing, and System, Regression, Integration, UAT and Performance Testing

• Involved in writing Test Plans, Test Strategy and prepared Test Data, Test Scenarios, Test Conditions, Test Scripts/Test Cases, Traceability Matrix, Test Matrix, Use Cases and Test Results.

• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.

• Create clear, concise, detail oriented test cases based on Functional Specifications and Use Cases.

• Experienced in training and supervising offshore QA team in offshore projects

• Ability to set priorities, accommodate requirement changes and resource changes.

• Collaborative team player, and able to work independently

TECHNICAL SKILLS: -

Documentation: - JIRA, BRD, BDD, Use Cases, Confluence, X-ray

Data Bases: - HUE, Teradata, SQL Server, AWS-Redshift, S3, Pgadmin

Languages: - HTML, Java, PL/SQL, XML, JSON

Operating Systems: - Mac, Windows 7/10

Networking: - TCP/IP, LAN, FTP, WMS Build Server.

Other Tools:- Test Complete, JMeter, Swagger, Insomnia, Postman, QTP-UFT, Device Anywhere, SolarWinds, Blaze Meter, Octo perf, Sublime, Zeplin, Teradata, HUE, AWS- API Gateway, Cloud watch, Apigee, AWS-Athena, Splunk, Sublime, JIRA, Jenkins, ALM, Tableau, REST API, Sauce labs, PG admin, Browser Stack, Git, Adobe Analytics (Omniture), MDM (IPA Downloads),Neo load 5.2, Soap UI 5.2.1, MS Office Suite( Word, Excel, PowerPoint, Outlook), Zephyr, MS-Windows Mobiler, iTunes, IFUN, Planning Poker, PIDION-M1/M2, Panasonic X series, Test Flight, Liferay 6.2, SQL Server 12.0,MS -Share Point, Bad boy, Soap UI 5.2, Caliber, Leap pad, Putty, Serena Business mash ups (Team Track), BlazeMeter, Taurus

PROFESSIONAL EXPERIENCE: -

Client:-RiversideInsights APRIL 2019-AUGUST 2020

Role: - Sr. QE Lead/Scrum Master

Riverside Insights offers a comprehensive selection of measurement tools, including the Cognitive Abilities Test™, Iowa, Cogat Assessments™and Logramos designed to help educators effectively assess every student. RSI is a Research based educational and clinical assessments administered either as a group-administered assessment or as an individual-administered assessment. We are specializing in providing standardized solutions for testing industry to Schools and Universities globally in administering assessments.

Responsibilities:-

• Create and manage Automation and Performance testing schedule and work plan

• Work with offshore QA team to develop automation scripts for Regression test, Functional test, Performance testing, Cross browser testing and Load testing

• Provides consultation to projects and application teams regarding automation and Performance design, development and execution

• Create and maintain Automation frameworks & scripts on Windows, Mac, Mobile Web, iOS & Chrome Books

• Perform QA testing per the test documentation including and not limited to regression testing, system testing, white box testing, and black box testing.

• Proficient with testing REST APIs. Created automated workflow in POSTMAN for web services testing.

• Test Automation framework designing and implementation using Test Complete and Cucumber

• Responsible for building, developing, maintaining and executing the manual and Performance testing solutions.

• Analyze and recommend test strategies, process improvements and standards.

• Assist in demonstrating developed solutions to business partners and stakeholders.

• Participate in Quarterly Goal Meets and User story refinement (Grooming Meets) with Product Owners and developers.

• Document test results and communicate to the project team.

• Maintain Traceability Matrix of test cases according to project requirements.

• Develop and execute application performance testing

• Work towards learning new tools and technology as and when required and Monitored project plan execution and Project Metrics Reporting.

Client:-Cars.com MAR 2017- APRIL 2019

Role: - Sr. QA Analyst

Cars.com is one of the largest digital automotive platforms, connecting consumers with local dealers across the US anytime, anywhere through trusted expert content, on-the-lot mobile app features, millions of new and used vehicle listings, a comprehensive set of research tools and the largest database of consumer/Dealer reviews in the industry, Cars.com helps shoppers buy, sell and service their vehicles.

Responsibilities:-

• Validated a Cars-Ads Blocker detector solution that increased in 30% the number of impressions and clicks across all pages in the platform and adding $6 mi per year in the company revenue.

• Worked on testing various Seasonal Ad’s

• Worked on Dealer Rater Reviews/cars.com support Tickets

• Followed the Agile Development Process and completed the testing within the scheduled Release dates.

• Tested Release Candidate updates and Third Party app updates on Multiple OS and Devices.

• Collaborated with PM to identify and prioritize product requirements and in estimation of HOE/LOE for new features and enhancements.

• Solved performance issues and advocate solutions to peers as a Lead for Ads solutions.

• Good understanding of RDBMS- Relational Database Management Systems and worked on different databases like Oracle, SQL Server, and Teradata (tester level) and web technologies like XML and HTML

• Responsible for Constructive Positive and Negative Test Scripts in Hadoop/Hive/Impala components to find all bugs and report defects to dev team or manager and driving them to closure.

• Contributed to the Continuous Integration pipeline running component builds, creating and running deployment jobs on individual stages on Jenkins

• Good Experience on Selenium IDE and running scripts on Sauce Labs

• Performed defect tracking and management in Jira.

• Experience in data query, data analysis and data report using Hue. Experienced in Report generation using Tableau

• Good Hands on Experience with Cross-Cloud API Management Platform- Apigee

• Work alongside agile/Lean development teams to help improve completeness, accuracy and timeliness of pods Experiments

• Work with large data sets from disparate sources to understand linkages and to develop use cases

• Developed ETL Test Scripts based on technical specifications and Data Design Doc. From Source to Target mappings.

• Extensive experience in ETL/Data Warehouse BE testing and BI Testing.

• Experience of validating Dimensions and fact load

• Worked with ETL devs and performed DVAL and similar Artifacts to validate the completeness and accuracy of data within an ETL Process Life Cycle.

• Assisting team members for analysis of data from different third party sources and creating Mapping Documents (STM’s)

• Share ideas and contribute in projects to improve DR work environment and to improve cars.com operational efficiencies.

Client:-GateGroup(HNA) NOV 2015 – MAR 2017

Role: - Co-Lead

e-Gate Solutions, a Gate Group company, is a leading provider of technology and software solutions for the airline industry. Gate Group is the leading independent global provider of products, services and solutions related to a passenger’s onboard experience. We specialize in catering and hospitality, provisioning and logistics, and onboard products and services to companies that serve people on the move.

Responsibilities: -

• Experience in Web Services Testing (Mainly with Soap UI, Swagger), Data Migration Testing, Supporting UAT testing, and turning data in to information.

• Working as a co-lead for varying team sizes and produced quality deliverables individual as well as with team.

• REST API testing experience using Postman/Swagger by using different HTML methods/ JSON Technology.

• Created Complex test cases and message flows by using Zephyr. Extensively worked through the phases of SDLC/STLC viz. BRD review, Effort estimation(HLES), analysis, Design, Development, Testing, implementation, Enhancement & Maintenance using Advanced Excel.

• Supported IOS device operations on mobile operating systems. Installed and tested mobile product functionality and features.

• Experience in Installation, configuration, upgrade and Migration across different product versions using IPA files for different IOS devices.

• Involved in data center transformations projects to migrate to mobile applications and platforms to cloud environments with AWS-Services

• Excellent hands on experience on Analytical tools like SAS, Advanced Excel, and Advanced MS Access. Over 3 yrs. of PLM experience, leading, Mentoring, coordinating with teams in an Onsite-Offshore model(Team in Pune)

• Created and executed both load and functional tests for web services by using Neo load

• Worked closely with the web development team to ensure quality deliverables.

• Developed service features as plugins. (Postman)

• Expertise in writing SQL Queries to fetch the test data from RDBMS such as Oracle and SQL server.

• Plan, automate, setup/tear-down test environments, perform exploratory and manual testing, log and verify reported defects by using JIRA

• Continuously re-evaluate test strategies to adjust for new information, changing risks, shifting priorities, and changing schedules as per Business Requirements.

• Reviewed and provided maintenance of files for the credit card accounts with Payment Gateway Processing (Bridge Pay Network Solutions).

• Working Knowledge of operations and Procedures applicable in credit card Transactions by using (Discover/Amex/Visa/Mater Card/Barclay/Thomas Cook etc.) and ensured to fulfill all requests made for Credit cards.

• Experience in credit card transactions/maintenance, fraud and dispute scenarios.

• Process credit card transactions for passengers setting credit limits (by using between the bin ranges) and terms of service according to Airline clients.

• Start-up experience and motivation to learn new technologies.

• Collaborates with developers/designers for continuous improvement of product quality.

Client: - Blue Cross BlueShield Association- Chicago, IL NOV 2014 – Oct 2015

Role: - Liferay Analyst

The Blue Cross and Blue Shield Association (BCBSA) is a national federation of 38 independent, community-based and locally operated Blue Cross and Blue Shield Companies(member plans) covering 100 million Americans. The Association owns the Blue Cross and Blue Shield brands and grants licenses to use the Brands to member plans. The Association owns and manages the Blue Cross and Blue Shield trademarks and names in more than 170 countries and territories around the world. The Association grants licenses to independent companies to use the trademarks and names in exclusive geographic areas.

Responsibilities:-

• Create, Maintain, Manage and enforce Test Plan Risk Analysis and Management.

• Gather Acceptance Criteria from the UAT Users to understand the parameters for their evaluation.

• Share the Acceptance Criteria with the team and work with the team on collecting or creating UAT Test Cases.

• Escalate any show stoppers and make decisions on how to proceed in such situations.

• Address team dynamics along with PO’s, Directors and Managers.

• Work with peers to ensure teams are being fully utilized.

• Designed and develop documentation for test strategy and test plans throughout the project for all phases of Software Development Life Cycle.

• Identified and Analyzed Business requirements and functional specifications, Created test cases in Excel and Quality Center and maintained result for each build and Enhancements in Share Point.

• Executing Test Cases by using HP Sprinter tool and Quality Center 11.0

• Used Liferay6.2 developmental tool to create and develop the projects.

• Responsible for Cross Browser Testing is performed to verify the Compatibility of the application to support different Web Browsers.

• Documented Test Result and mapped requirements to test cases in RTM and generated test case Execution summary Report on daily/weekly basis.

• Ideas exhibiting a “Can do” attitude and seeing problems “solvable”.

• Executed manual and automated test cases/ scripts and verified results with expected results.

• Keen knowledge of testing the web services applications using Soup UI platform and custom made test harness URLs/Links.

• Backend Testing using SQL queries to validate the data integrity and retrievals.

• Performed Cross Browser Testing to verify the Compatibility of the application to support different Web Browsers in Browser Stack

• Managing defects in Clear Quest and participating in defect review session on daily basis during test execution tests.

Client: WMS GAMING INC., CHICAGO, IL JAN 2014 – OCT 2014

Role: - QA Analyser

WMS is a leading global innovator in the design, manufacture and distribution of mechanical and digital gaming entertainment and gaming machines for the casino industry. Through imagination, talent and technology, we used to create and provide the world’s most compelling gaming experience.

Responsibilities:-

• Worked as a QA Analyst for OS, WAP/LAP (Wide area/Local area Progressive) and performed various functions like review requirement specifications and Use Cases.

• Execute test cases and document results in Quality Center.

• Manually validated windows and Linux base slot machine software OS, Games, Hardware Products.

• Submit summary level reports of test cases and bugs to the management by using Team Track.

• Work with development team to reproduce production problems reported by our clients.

• Set up and configure bank level equipment (Rack Mount, EGM BB2, BBXD and BBU).

• Full support on download and configure games from RCD/RGS to EGMs and CGC in Network Gaming.

• Knowledge of real time embedded system Understanding of EGM as a whole games, OS configuration.

• Exposed to tools used for loading firmware on all peripherals ( BV, Printers and OLED)

• Good Knowledge of Linux/Unix building games and OS on Centos box for Network Gaming.

• Wrote and executed test cases in Quality Center.

• Good Expertise in RedHat and Linux Testing

• Perform Smoke test to updated OS release to ensure new beta perform as expected.

• Submit, track and escalate, if needed any product issue found during testing.

• Investigate, Validate and reproduce existing issues.

Professional Training: -

• Certified Accessibility Professional from Deque

• Certified Scrum Master from International Scrum Institute

• WIP for Analyzing Data with Python using AI from IBM

• WIP for Blaze Meter Script less Testing from Blaze Meter University

• Certified Practitioner in Agile Quality Testing (AQT)

• Went to O’Hare to observe the Warehouse Operations (To understand the Dispatch-uplift Process with Clients) to conduct live testing for British Airways

• Certified System Development Lifecycle and Methodologies Udemy

• Liferay-5.2, 6.1, 6.2

Education: -

Post Graduate Diploma in Computer Applications- 2012

Bachelor of Science in Health - 1998

References: -

Available Upon Request

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