Customer Service Representative

Lito D. Hermano

Block * Lot ** Promenade Village

Pulo, Cabuyao City, Laguna 4025

Mobile: 090*-***-****

Email: ****.*******@*****.***

WORK EXPERIENCE

Position: Customer Service Representative

Company: Sykes Asia, Inc.

Duration: July 2015 - October 2016

Location: Glorietta 1 Ayala, Makati City

Job Description: Assists the clients with their everyday queries and helping them resolve their issues regarding their financial account

Position: Customer Service Representative

Company: Convergys Philippines

Duration: March 2013 - August 2014

Location: Alabang 2 Northgate Cyberzone, Alabang, Muntinlupa City

Job Description: Assists the clients with their everyday queries regarding bill issues and payments and also upselling of products

PERSONAL DATA

Age: 38 y/o

Date of Birth: May 17, 1982

Gender / Status: Male / Single

Nationality: Filipino

Religion: Roman Catholic

Education Level: College Graduate of BS Commerce

Major in Business Management (2003)

SKILLS

Computer Literate - MS Word / Excel / PowerPoint / Internet

Multi-Tasking / Encoding / Customer Services

CHARACTER REFERENCES

Rosmel Nieto Customer Service Representative - Capital One Alabang

Phone #: 099********

Hero Balido Production Staff - ON Semiconductor Carmona City, Cavite

Phone #: 094********

Uriel Caponpon Customer Service Representative - PayPal Alabang

Phone #: 099********

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