Customer Service Social Media
Resume:
Nawal benchekroun lakrimi
call center agent
at 2gis
Location: Dubai, United Arab Emirates
Education : Diploma, deug
Experience: 4 Years, 4 Months
CONTACT
Location: Dubai, United Arab Emirates
Name: Nawal benchekroun lakrimi
Mobile Phone: +971.557110278
Country: Dubai, United Arab Emirates
Email Address: ************.*********@*****.***
LAST ACTIVITY: 2020-09-06 REF.: CV13093535
TARGET JOB
Target Job Title: call center agent
Career Level: Mid Career
Target Job Location: Morocco; Dubai, UAE
Last Monthly Salary AED 4,500 ( USD 1,225)
PERSONAL INFORMATION
Date of Birth 13 February 1981 (Age: 39)
Gender Female
Nationality Morocco
Residence Country Dubai, United Arab Emirates
Visa Status Residency Visa (Transferable)
Name in Arabic ن وال
2/4
EXPERIENCE (4 YEARS, 4 MONTHS)
February 2015 - May 2015
call center agent
at 2gis
Location: Dubai, United Arab Emirates
Company Industry: Advertising
Job Role: Customer Service and Call Center
I was doing outbount calls to have informations about all Dubai companies. January 2014 - April 2014
call center agent
at Q Express
Location: Dubai, United Arab Emirates
Company Industry: Shipping
Job Role: Customer Service and Call Center
this position includes dealing with inbound as well as well as outbound calls. I was answering different queries regarding customer s goods such as timing of reception or in case of return. March 2009 - February 2011
call center agent
at web help Rabat
Location: Dubai, United Arab Emirates
Company Industry: Call Centers & Customer Care Outsourcing Job Role: Customer Service and Call Center
I was working as a customer service for a company of electricity and gas. My main mission was to explain bills of both electricity and gas for customers. i handled also complaints concerning bills such high price. March 2009 - August 2009
call center agent
at Optimum Electricity and Gas
Location: Rabat, Morocco
Company Industry: Electric Power Production & Transmission Job Role: Sales
I was taking appointments for sales executives so as to sell a new contracts of electricity and Gas with important advantages. March 2008 - October 2008
call center agent
at Web Help
Location: Rabat, Morocco
Company Industry: Call Centers & Customer Care Outsourcing Job Role: Customer Service and Call Center
i was dealing with resignation letters from customers of an internet company. i was dealing with complain solving. March 2007 - April 2008
call center agent
at Network online
3/4
Location: Rabat, Morocco
Company Industry: Call Centers & Customer Care Outsourcing Job Role: Customer Service and Call Center
I was dealing with different projects such as phone subscription . advertising and internet subscription. EDUCATION
Diploma, deug
at University M V Rabat
Location: Morocco
July 2003
High school or equivalent, English
at Abdelkrim El Khatabi high school
Location: Rabat, Morocco
July 1999
SPECIALTIES
Microsoft Office
Questions: 0
Answers: 0
Customer Service
Questions: 0
Answers: 0
SKILLS
mic office
Level: (Intermediate) Last Used: 1 year or less
LANGUAGES
French
Level: (Expert) Experience: More than 10 years
Arabic
Level: (Expert) Experience: More than 10 years
English
Level: (Expert) Experience: 10 years or less
4/4
HOBBIES AND INTERESTS
reading
travelling
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