Supertech Eco village *, +91-831*******
Sector *, Greater Noida, 201306 +91-941*******
**************@*****.***
Tanu Shukla
Total Experience: 4.7 years
Employment/Certifications
Chief Proctor(CP) NSEIT Limited July’2019 – Dec’2019
• Conduction of online exams eg: IIBF, IRDA, NISM, NCFM, UIDAI, ICAI, ICSI, RRB at center or external Venues as per procedures prescribed.
• Ensure venue readiness prior to exam day and fair and timely conduct of Online Exams at the exam venue.
• Identifying, diagnosing, and resolving computer problems.
• Providing daily operational support and system administration.
• Creating reports on user complaints and problems fixed.
• Preparing Daily, Weekly & Monthly reports.
• Co-ordinate with vendors for support.
• Vendor Management.
• Documentation and process implementation.
HR & Admin Executive Promois International Limited April’2015 - July’2018
• Managing work force in the desired department as per the requirement.
• Preparing salaries by using basic tools like MS Excel.
• Regular preparing day to day expense sheets.
• Maintaining all cash and other account related work.
• Regular follow-up with the teams and resolving their issues.
• Updating content in Social media websites like Facebook, LinkedIn and Twitter.
• Maintaining company websites from bad content.
• Checking websites domain renewal.
• Regular updating company magazines and media content.
• Making strategies to increase the product rating. Website Support Executive Vikalp Computers Pvt. Ltd Nov’2013 - Aug’2014
• Day to day domain renewal updates.
• Regular updating payment reminder.
• Handling website crash and content report.
• Indulged in client requirement through TeamViewer and resolve their issues. Certificate Program NIIT 2008 – 2012
• GNIIT Certification (Software Engineering)
• 4 Months Web Development Course (HTML5, CSS3, JavaScript, PHP and Mysql) From APTECH. Education
M.A CSJM University Kanpur 2013
B.A CSJM University Kanpur 2011
12th U.P Board Allahabad 2006
10th U.P Board Allahabad 2004
Technical skills
• Expert in using PC Optimization tool such as: - Virtual Memory, Disk Cleanup, Disk-Defragmentation etc.
• Handling Remote Desktop and Team viewer.
• I have good troubleshooting skills related to PC issues such as Internet Issues, Printer Issues, Slow Pc Issues. Strengths
• Quick learner and positive team player, self-disciplined and self-motivated
• Integrity and ready to accept the challenge.
• Ambitious and committed to excellence.
Personal Details
• Father’s name: Mr. Dron Shukla
• Date of Birth: 4th Nov 1989
• Gender: Female
• Marital Status: Married
• Permanent Address: Lal Phatak, Etawah Road, Bewar, Mainpuri- 206301 Date: Tanu Shukla