Charmaine Nicolau
Murfreesboro, TN *****
720-***-**** adf3la@r.postjobfree.com
Professional Summary & Qualifications
Performance driven and results oriented administrative professional with 10+ years of diversified experience in administrative assistance and marketing. Excellent verbal and written communication skills, highly organized and effective in the management and coordination of events and critical office projects.
Microsoft Office Suite
Excellent communication
Quickbooks
SalesForce
Exceptional organization
Team player
Liberty Basic Tax Course
Great meeting/event planner
Constant Contact
PowerSchool
Infinite Campus
Experience
Office Administrator 6/2019 -1/2020
Kanini Software Solutions Nashville, TN
Answer phones, order supplies, supervise office remodel.
Assist with employee time sheets.
Data entry into Salesforce.
Administrative Assistant 3/2019 – 5/2019
UPS Nashville, TN
Data entry creating invoices and providing customer service.
Office Manager 6/2018 – 2/2019
One Goal Sports Murfreesboro, TN
Bookkeeping (AP, AR, payroll, check signing)
Website and database updates
Marketing and special events
Customer Service Associate 1/2018 – 4/2018
Kroger Murfreesboro, TN
Cashier
Temporary Assignments 8/2016 – 6/2017
Lakeshore Staffing – Receptionist at Donor Alliance. Denver, CO
Randstad – Design Assistant at Meritage Homes Design Center
Administrative Assistant/Health Aide 2/2016 – 6/2016
AXL Academy Aurora, CO
Maintained and organized all student records
Assisted with daily student attendance
Under the direction of the School Nurse, managed all health and emergency needs of students.
Executive Assistant/Registrar 8/2014 – 12/2015
Cherry Creek Academy Englewood, CO
Assisted the Principal with administrative duties.
Created weekly school newsletter; increasing viewers by 40%.
Organized and maintained student records and school-wide events
Organized school-wide events.
Assisted HR by screening resumes and setting up interviews for teaching candidates.
Adoption Assistant 7/2013 – 2/2014
A Love Beyond Borders Adoption Agency Denver, CO
Instrumental in developing agency’s new website, launched in October 2013.
Created weekly website and social media updates; increasing Facebook likes by 10%.
Assisted 15 families in preparing their international dossier, tracked/processed post-placement reports.
Executive Assistant/Communications 12/2009 – 7/2013
Global Village Charter Academy Thornton, CO
Created marketing plan and facilitated strategies through print, radio and social media increasing reach by 50%.
Organized 2 new school start-ups, increasing student enrollment by 40%
Created website, newsletter and social media updates, increasing Facebook likes by 40%
Organized Board of Director meetings and recognition events.
Assisted HR by updating employee information, checking for certification compliance and setting up interviews.
Sales and Marketing Coordinator 1/2008 – 3/2009
SchoolFusion Denver, CO
Coordinated logistics for 20 out-of-state trade shows.
Made travel arrangements, reviewed expense reports and created sales spreadsheets using Excel.
Coordinated USAC eRate program and recovered 20% of unclaimed funds for the company.
Assisted Vice President of Sales and Marketing with administrative duties.
Executive Assistant 4/2007 – 11/2007
Competency & Credentialing Institute (CCI) Denver, CO
Organized 3 out-of-state board meetings.
Recorded minutes and updated governance documents.
Assisted CEO and Director of Credentialing with administrative duties.
Executive Assistant 4/2001 – 7/2006
Oakwood Homes, LLC Denver, CO
Single point of contact between 30 Sales Associates and the corporate office.
Tracked home loan approvals and plot plans.
Implemented new department procedures and organized quarterly staff trainings.
Assisted the Director of Sales with administrative duties.
Education & Community Involvement
COMMUNITY INVOLVEMENT:
PTO President – Central Magnet School
Fundraiser – American Cancer Society
Squad Leader – Junior Bronco Cheerleaders
Troop Leader - Girl Scouts of America
Board Member - Peachwood HOA
Board Member - Directors of Volunteers in Agencies
Board Member – International Order of Rainbow for Girls
Elementary Religion Teacher – St. John’s Cathedral
EDUCATION:
Masters of Education, Educational Leadership
University of Texas Arlington, TX
Teaching Certificate, Elementary Education
University of Colorado at Denver Denver, CO
Bachelor of Arts, Mass Communications
University of Denver Denver, CO
Associate of Arts, Journalism
Miami Dade College Miami, FL