Customer Service Representative
Resume:
NOURA K. HASHEM
**-* ********* ****, ***** City • Philippines • Mobile# 093******** • E-Mail adf3hq@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Independent and self-motivated tourism graduate
Passionate with travelling and exploring
A previous customer service representative
Excellent customer service skills
Promotes punctuality and integrity
Strong adaptation skills in a flexible business-oriented environment
Solid analytical skills in decision making and problem solving
EMPLOYMENT HISTORY/VOLUNTEER HISTORY
VXI
Felcris Centrale Brgy., 40-D Quimpo Blvd, Talomo, Davao City
Customer Service Representative
Iqor
Lioc Kui Fraternity Bldg, 16 P. Sobrecarey St, Davao City
Customer Service Representative
EDUCATION
Bachelor of Science in Tourism Management
STI College Cotabato, Alejandro Dorotheo St, Cotabato city
TRAINING
Crown Regency Residency
Cabaguio Avenue, Agdao, 8000 Davao City
Front Desk Officer
Dnata Travel
Philexcel Business Park, Costco Freeport Zone Pampanga P.O Box 2030
Customer Service Representative
CERTIFICATE
Travel Service NCII
STI College Cotabato (April 2018)
TAGISAN NG TALINO (TNT)
STI College Cotabato (December 2017)
SEMINAR ATTENDED
Participant, Bar Tour Seminar, T.G.I Friday’s Ayala Cebu
Cebu city March 2016
Participant, Lecture and Demo on Basic F&B Service, JPark Island
Resort & Waterpark, Maribago, Mactan, Philippines
Cebu city March 2016
Participant, Hotel Orientation, Waterfront Cebu City & Casino,
1 Salinas Drive, Lahug, Cebu city March 2016
Participant, Professional Development Seminar, STI College Cotabato
Annex Bldg, Cotabato city March 2018
SKILLS
Communication and interpersonal skills
Great writing skills
Flexibility and Adaptability
Multilingual (Filipino, Bisaya, English, Arabic)
MS Word, MS PowerPoint, Excel
REFERENCES
Jefferson Dueňas Bacurnay
School President STI College Cotabato
Yasmeen Sameh Al-sayed
Chief Radiologic technologist
DDH Dumoy Satellite
Randy Raut
Associate Director VXI
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