Data Analyst Information
Resume:
Airame Joy L. Bernardo
Permanent Address: **** Pulo Lumbac Pulilan Bulacan
Mobile number: 094********
Email address: **************@*****.***
SPECIAL SKILLS AND ABILITIES:
●Personable, hardworking, organized and with good interpersonal skills
●Ability to adapt and perform in a dynamic and growing environment
●Possesses advanced Excel, Word and Powerpoint skills.
●Hardworking and fast learner
●Possesses basic photography, radio etiquette and audio-visual procedures.
●Basic knowledge in SQL.
WORKING EXPERIENCE:
VXI Global Holdings B.V. (Philippines)
March 28, 2017 – Present
Data Analyst
●Generates, collates and provides meaningful analysis and statistical reports used in decision-making and issues them out on a timely manner to appropriate channel and recipient.
●Designs standards reports and metrics reporting to the line of business involving relevant performance metrics and ensures compliance on the meaningful use and application of these reports.
●Investigate and analyze data and decide upon alternatives to complete assignment.
●Interface and collaborates with operational counterparts and partners (Directors, VPs and Clients) in benchmarking, process and data mapping, subject-matter sharing, and provide backup support.
●Writes, edits, indexes or revises a variety of technical, user documentation such as articles, reports, tables and other documentations related to the specified Line of Business.
●Critically evaluates information gathered from multiple source, reconcile conflicts, decompose high-level information details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs.
●Drive and challenge business units on their assumptions of how they will successfully execute their plan.
●Helps the Revenue Team in doing financial reports for the company like account invoices, etc.
●Doing Business Intelligence.
Teleperformance Philippines
January 26, 2016 – March 22, 2017
WFM Reports Analyst
●Assists business unit in determining reporting needs based on specific requirements.
●Maintains databases and updates as needed.
●Analyze trends, causes, and variances and creates and distributes routine and ad-hoc reports.
●Respond to questions, receive and/or share information with peers, functional groups, staff and management within and outside departments.
●Performs basic analytical skills and develops standard reports with minimal variance.
●Provides report to management.
Teleperformance Philippines
August 2015 – January 2016
eWFM Analyst
●Update agent information to client tool called eWFM.
●Ensure accuracy of all relevant details in eWFM for Comcast programs.
●Maintain and provide reports to present accuracy levels of eWFM and TP agent details.
●Perform additional work as may be required by the company from time to time under the terms and conditions and according to the directions instructions and control of the company.
INTERNSHIP:
Radyo Bulacan
Malolos City
May 2014
Star Records
ABS-CBN, Quezon City
April 2014
ACADEMIC RECORD:
Bachelor of Arts in Broadcasting (2015)
Bulacan State University
Malolos, Bulacan
Secondary
St. Gabriel Academy
2007-2011
Primary
St. Gabriel Academy
2000-2006
CHARACTER REFERENCE:
Mr. Marlon Santos Professor
Bulacan State University
Mr. Daryl Pinaroc Co-analyst from previous company
Digital Company
Marylyn Sumaway Senior Analyst
Concur
I hereby certify that the above information is true and correct.
Airame Joy L. Bernardo
Applicant
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