Medical Assistant Front Office

Customer Service Representative - Supervisor October 2013 - November 2017

General Dynamics Lynn Haven, FL

Office Manager January 1993 - June 2007

Dragon Land Surveying Panama City, FL

Medical Assistant - Front Office Supervisor January 1992 - January 1993 Bay Walk-In Clinic Panama City Beach, FL

Medical Assistant January 1990 - December 1991

Dr. Burton Schuller Panama City, FL

• Rutherford High School: High School Diploma • Gulf Coast State College: 9 credits needed for AA Kitti Bodiford: Real Estate (Retired) Panama City, FL 850-***-**** Melissa Byars: Byars Service Company (Owner) Lynn Haven, FL 850-***-**** Lindsey Allen: Bay County Utilities (Clerk) Panama City, FL 850-***-****

• Primarily responsible for entire scope of patient intake to include: accurate charting and record keeping, assessing patient complaints, taking all vital signs, accurately recording all medications and assisting physician as needed while adhering to HIPPA laws

EDUCATION

• Haney Vocational School: Medical Assistant, Medical Terminology, Administrative and Billing REFERENCES

850-***-**** *****************@*****.***

• Proficiently performed front office duties including answering multiple phone lines, checking in patients, adhering to HIPPA guidelines

• Financial responsibilities included: processing all patient, Medicare, Medicaid and insurance payments and making all deposits with 100% accuracy

Carol McKinney (aka Dragon)

2911 Minnesota Ave #R, Lynn Haven, Florida, 32404, United States EMPLOYMENT

• Taking all calls using multiple phone lines, collection calls, taking phone and fax orders for surveys

• Accurately typing legal descriptions, processing orders for surveys, management of accounts receivables and accounts payable

• Responsible for receiving incoming calls with confidentiality, professionalism and accuracy of information

• Assessing client needs in order to determine optimal healthcare plan according to guidelines established by the Affordable Care Act

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