Chunlu(Ada) Jia
Address: Newark, CA *****
Tel: 302-***-**** Email: ************@*****.***
WORK EXPERIENCE
CITCON USA LLC Santa Clara, CA
CITCON is the mobile payment solution leader for the fast-growing international travel commerce and retail market. Program Manager August 2019 - Now
• Researching on assigned projects and coordinating with product manager to make strategic decisions and prioritize multiple projects
• Develop a detailed project plan to track project progress and effectively report on project status and risks
• Keep track of project deliveries by identifying potential risks, figuring dependencies of each tasks and mitigating conflicts between key stakeholders.
• Collaborating with engineer team, product managers, business, marketing, legal to manage end to end new product release
• Managing relationship with partners and vendor and be accountable for cost, deliveries, and risk to meet deadline and expectation Operation Manager January 2019 – July 2019
• Handling Daily Settlement for US Merchants and monthly reconciliation for bookkeeping
• Performing data analysis by using MySQL for merchants' PV and commission analysis
• Maintaining CRM system, conduct trainings to new hires and prepare SOP to improve team operations' efficiency. Stanford Federal Credit Union Palo Alto, CA
Credit Analyst in Commercial Real Estate Lending April 2018-December 2018
• Performing complex credit investigations and evaluating diverse marketing information to determine loan eligibility and proper risk ratings for CRE loans.
• Underwriting participation CRE loans and LOC for small business by ensuring the consistency with SFCU's credit culture, regulatory requirements, and current economic and industry trends.
• Performing annual CRE loan reviews to monitor existing loans for financial covenant compliance.
• Working with loan documentation team and portfolio managers to maintain customers' satisfaction and close loan on time. CommerceWest Bank Irvine, CA
Financial Analyst in Credit Division July 2017-December 2017
• Conducting comprehensive evaluation of customers’ credit worthiness to determine the clients' ability for additional liabilities.
• Performing periodic covenant compliance check and annual loan review on existing C&I Loans to monitor the risk rating per BLA.
• Underwriting credit memos for existing loans' modifications and extensions.
• Assisting portfolio managers and loan operations team in a variety of support functions to maintain the loan portfolio more efficient. East West Bank, El Monte, CA
Operation Specialist in Card Service Department January 2017-June 2017
• Reviewing applicants' credit report and financial conditions to determine the credit limit and eligibility of issuing credit card.
• Posting Daily credit card payment in credit card vendor system and daily settlement by using Excel.
• Maintaining cardholders' information in the credit card vendor system and Making modification per request. EDUCATION
Pepperdine University Malibu, CA
Master of Science in Applied Finance January 2014- December 2014 Scholarship: MBA Resident Malibu Scholarship
University of Delaware Newark, DE
Bachelor of Science in Finance August 2009- May 2013