Customer Service Office Assistant

Employment Profile

Management: Assisted in the training of new sales associates. Scheduling and ensuring attention to detail and comprehensive understanding of store practices.

Salesmanship: Deep and broad knowledge of retail sales environment.

Receptionist/Cleaner

Affordable Eco Home

2014 - 2019

Increased customer satisfaction by improving customer service

Ensured that new clients will grow into loyal customer base

Planned, supervised and implemented daily duties

Data Entry

Secretarial Assistant

Landmark Celebrate Health

2013 - 2015

•Greet clinic visitors and operate multi-line telephone system

•Scheduling appointments and assisting patients with billing

•Scan medical records, data entry through EMR software

• 50+ patients daily, emails and patient messages

Medical Secretary

Dr. Warshawski (Otolaryngology)

2013 - 2013

·Scheduled patients

·Booked surgical times

·Performed clerical and administrative functions

·Categorized medical records

Real Estate Secretary

Sutton Group (Lethbridge)

2008-2008

·Prepared titles and MLS listing

·Presented and staged residences

·Performed various secretarial responsibilities

Secretarial

Southland International Trucks Ltd.

2007 – 2007

Logistics Person

H&R Transport

2006-2007

Contact

Email: ********.**@*******.***

Phone: 403-***-****

Address: 56 Erin Circle SE

Calgary, AB

Skills

Receptionist - - - - - - -

Data Entry skills - - - - - - -

Multi phone line - - - - - -

MS office proficient - - - - -

Medical Secretary - - - - - -

Scheduling - - - - - -

Leadership skills. - - - - - - -

Additional Skills

Retail Store Manager

Quilts etc.

2020 – Present

Manager

Training and development

Customer service/ Sales

Operated POS system

Staffing/scheduling

Stock replenishment order

Jewelry Sales Consultant

Charm Diamonds

2019-2020

Operated POS system

Provided customer care

Sales

DAS. Manager /Sales

Peoples Jewelers

2017-2019

Operated POS system

Customer service

Presenting merchandise

Sales

Education

Bow Valley College

Medical Office Assistant

Calgary, AB

Aug 2012 - Jun 2013

Lethbridge College

Unit clerk

Lethbridge, AB

Aug 2008 - Jun 2009

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