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Network Engineer Cisco

Khobar, Eastern, Saudi Arabia
September 14, 2020

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Resume:********/ Riyadh, Saudi Arabia

M.A. Mateen Khan

Sr. Network Engineer Saudi Bell


Professional Summary:

Highly accomplished network engineer with 10+ years of IT professional experience on various phases of networking such as planning, designing, installing, implementation, troubleshooting, supporting, verifying and testing in using routers, switches and firewalls. Proven ability to manage all phases of project success up to 90% to 99% and having strong analytical and problem-solving skills utilizing logical and systematic approach multiple projects simultaneously. Possess excellent experience of working in 24x7 NOC Team. Hold current industry certifications for IP Networks, and Computer Science Degree.

Network Operations Center (NOC) / Disaster Recovery & Business Continuity Management / HP Arc Sight Console Event Log Monitoring / HP Site Scope, HP OMW, HP NNMI, HP BSM / Solar winds Specialist / ISITUP / LAN, WAN, MAN / Symantec Specialist / Cyberoam UTM Specialist / Network Engineering / Systems Implementation Personal Information:

Nationality :Indian

Residence Country :Riyadh, Saudi Arabia

Visa Status :Transferable Iqama

Saudi Driving License :Valid

Religion :Muslim

Language Know: English, Arabic, Urdu and Hindi

Academic Education:

Bachelor of Computer Science

Osmania University

Amberpet, Hyderabad



Junior College

Mallepally, Hyderabad


Training & Certifications:


• CCNP (Cisco Certified Network Professional)

• CCNA (Cisco Certified Network Associate)

• MCITP (Microsoft Certified IT Professional)


• CCNP - 10 days training at Sigma-IT / Riyadh, Saudi Arabia- 2012

• CCNA - 20 days training at Sigma-IT / Riyadh, Saudi Arabia-2011

• HCNA - 5 days training at New Horizon, Riyadh, Saudi Arabia-2014 Professional Experience:

April 2019 Sr. Network Engineer

Till to date At Saudi Bell Riyadh, Saudi Arabia

July 2017 Network Engineer

To April 2019 At Royal Saudi Airforce – Employer Al Rumaih (Member of MDS Group) Riyadh, Saudi Arabia

October 2013 Network Engineer

To July 2017 At Ministry of Civil Services - Employer Al Rumaih (Member of MDS Group) Riyadh, Saudi Arabia

April 2011 Network Engineer

To October 2013 At Ministry of Civil Services – Employer Arabic Computer System Riyadh, Saudi Arabia

April 2006 Network Administrator

To April 2011 At Ministry of Health – Employer Al Khaleej Computer’s Riyadh, Saudi Arabia

August 2003 Network Administrator

To April 2006 At Ministry of Health – Employer Ebtikar Riyadh, Saudi Arabia

Technical Skills:

Work on Below Mentioned Technologies:

• Cisco Routers -4400, 4300, 3900, 2900, 2800, 2600, 1900, and 800

• Cisco Firewall - ASA 5500 and other vendor firewall

• Cisco Catalyst Switches - 6800 & 6500, 4500, 3700, 3500, 2900, and 500 Series

• Cisco Nexus Switches -5k & 3k

• Cisco Wireless -5500, 4400 and 2500 Series Wireless Controller and lightweight & autonomous Access Points

• Cisco Unified Communications -CM v7-12 (Basic), IP Phones and ATA

• IP Video Surveillance -Cisco VSOM, VSMS (7.6.0) & Axis IP Cameras

• Huawei Devices -Routers-AR2240 and AR1220F and

Switches- S5700-28C-EI-24S

• VMware -vSphere 5 & 6

• SolarWinds -Network Performance Monitor (NPM)

• Other Vendor -Dell (Switches), Aruba ( Access Points & Wireless Controller), Hp


Expertise on Routing/L3:

• Able to configure routing protocols including IGRP, EIGRP, RIP (v1&2), OSPF, IS-IS and BGP

• Able to configure IP Access lists (Standard & Extended)

• Able to configure network high availability using HSRP/VRRP/GLBP

• Able to configure dynamic and static routing

• Able to configure NAT

Expertise on Switching/L2-L3:

• Able to configure switches including Campus LAN (Core/Distribution/Access) series etc.

• Able to configure VSS with cisco 4500, 6500 & 6800 switches

• Able to configure of VLANs, Private VLANs for enhanced security within VLANS, Inter VLAN routing, VTP and Trunk links, STP, Ether-Channel (L2& L3, LACP and PAGP) on cisco switches

• Port Security configuration and troubleshooting

• Able to upgrades IOS on all vendor devices such as Routers, Switches, Security and Wireless devices

Expertise on Security Solutions:

• Video Surveillance Operations Manager (VSOM)

• Video Surveillance Media Server (VSMS)

• Cisco Secure Access Control Server (ACS)

• Cisco Works LAN Management Solution (LMS)

• Cisco Prime Infrastructure 1.x – 3.x

• Configuring Site-To-Site VPN with Preshare-Key

Expertise on Software’s:

• Cisco Works, ISITUP, Solar winds, Whatsup Gold, Symantec, McAfee, MS Exchange Server, Solar winds

• HP Open view; HP Site Scope, HP OMW, HP NNMI, HP BSM, HP Arc Sight

• Service Management, IMS network, SS7 protocol, GSM call flows

Expertise on Server’s:

• SNMP, Syslog and Web filtering server.

Expertise on Analyzer’s:

• Packet Capture Wireshark, Ethereal, Sniffers

Expertise on Protocol’s:



• VLAN, VTP, STP, MST, HSRP, QOS, Multicasting


• Encryption, TLS, SSL, MD5, SHA-1, DES, 3DES, ESP, AH

Presales & NOC Expertise:

• Installing and Configuring Windows Server 2016, 2012 R2, 2008 R2 & 2003

• Installing and Configuring Windows 10 till 8 - 98

• Installing and Configuring Microsoft Office 2013 till 2000

• Installing and Configuring VMware Workstation 7-12

• Able to preparing technical proposal based on RFP

• Able to site survey based on RFP / any upcoming project

• Able to preparing HLD, LLD/NIP & Handover documents

• Able to preparing network design (High/Medium/Low Level) & redesign (Microsoft Visio)

• Able to troubleshoot on existing enterprise (High/Medium/Low Level) networks

• Computer Hardware, UTP Cabling and computer peripherals

• Proficiency in Microsoft Word with good typing speed

• Excellent Computer Knowledge

• Maintain computer peripheral equipment’s such as scanners, printers, whiteboards, projectors; ensure that these are prepared and ready to be operates

• Capable of Designing and implementation of Enterprise and Campus-wide Converged Voice, Video & Data LAN, MAN, WAN by using various networking technologies.

• Expert in designing the scalable, redundant, Layer-3 backbone network using Cisco high-end devices.

• Extensive experience in monitoring Network Operation Center (NOC).

• Excellent communication and customer service skill.

• Excellent in performing Preventive Maintenance operations

• Familiar with Telco carrier technologies.

• Leverage network monitoring and management capabilities to proactively manage the Internetworks by using IPswitch WhatsUp Professional and Cyber gauge.

• Capable of working in a team, excellent written and verbal English skills.

• Excellent time management skills, ability to attain goals and meet deadlines.

• Experience of working under cross-cultural and multi-lingual environments.

• Proficiency in Microsoft Word with good typing speed. Day-to-day Job Responsibilities: As Network Engineer, I am responsible in carrying out the following day-to-day activities.

• Network monitoring to proactively manage the Internetworks and to ensure the high availability of network for the users, to access all the infrastructure paths and key servers all the time.

• In charge of Preventive and corrective maintenance for the entire network.

• Level 1 and Level 2 troubleshooting and coordination with field engineers and other department.

• Tracking the critical alarms handling & escalation process and report to Network Operations Center (NOC) manager.

• Good knowledge of CISCO/HP/Juniper Switches for different configurations along with Wireless LAN Controllers and Access Points.

• Deep knowledge of authentication, cryptography and PKI.

• Expertise in SNMP, 802.1X, RADIUS, PKI, SSL, IPsec, NAT, firewalls and load balancers to deliver a solid and robust software.

• Hands-on knowledge of VPN, PKI, and CA’s.

• Experience with cryptographic solutions, encryption and security standards used in the industry.

• In case of network failover troubleshooting the network related issues.

• Reporting error and open up the ticket by calling the service provider (Mobily/Awwal net/Saudi net) and follow up with them.

• Reporting network issues and system faults to support team.

• Maintains network facilities for continuous performance.

• Work with the NOC team ensure the availability of 24-7 surveillance, and ensure the Service level agreement is met.

• Providing comprehensive Network field support for LAN, WAN, and MAN hard-wired and wireless systems infrastructures.

• Maintains a detailed record of the problems and methods used to solve it.

• Monitoring, tuning and optimizing the network.

• Supervises the functioning of network components and makes sure that they are active and problem free.

• Troubleshooting various network related issues with Service providers.

• Support all aspects of Ministry’s Network and Event Management initiative.

• Assists with analyst using Arc Sight and other tools to detect and respond to IT network incidents.

• Leverage network monitoring and management capabilities to proactively manage the Internetworks by using Ipswitch, WhatsUp professional and Cyber gauge.

• Investigated and troubleshoot the incident and resolve the WAN Optimization issues related to specific Applications and Protocols.

• Conduct network upgrades/changes for the enhancement of network services, features or technologies while ensuring the minimal amount of disruption.

• Securing the network from both internal and external threats.

• Securing the network by locking down the network through Cisco IOS software features.

• Configure to secure the network by Cisco IOS software hardening.

• Configure Routers in the case of installing the additional circuits, for interconnecting of remote sites with head office.

• Configuring, Installing, replacing or upgrading both hardware and software-based features (Vlans, STP, port security, ether channel, trunking, l2 services etc...) for Layer 2, Layer 3 switches.

• Configuring routers for routing protocols, Natting, wan links, access lists, and services.

• Configure and troubleshoot 9500, 6500, 4500X series as a core layer, 3000 series as distribution layer and 9300, 2900 series as access layer switches.

• Configure and troubleshoot OSPF and BGP protocols.

• Good knowledge of MPLS switching mechanism, architecture, LSR, edge LSR, penultimate hop popping and label popping.

• Provided Level 1 and Level 2 support for Windows Server and Clients.

• Monitor and report on system performance and document relevant management information.

• Managed and support network attached printers and machines.

• Provided support in configuration and management of Exchange Server 2003.

• Created and manage users and groups in Workgroup and Domain Environment.

• Configured DHCP, DNS, WINS, IIS, SQL Server, Remote Access and ISA Server.

• Troubleshoot Network Devices switches, routers, servers, Laptops, PCs.

• Provide 24*7 Technical support during office and after hours during the on call Roster.

• Administration and support of Controllability’s internal and external IT Infrastructure.

• Conduct network upgrades/changes for the enhancement of network services, features or technologies while ensuring the minimal amount of disruption.

• Conduct network upgrades/changes for the enhancement of network services, features or technologies while ensuring the minimal amount of disruption.

• Proactively monitoring the network using surveillance tools.

• Provided day to day support for technical issues with Microsoft Server and Client machines.

• Acted as externally facing point of contact to for vendors and carrier and act as an internally facing point of contact to escalate technical issues to senior engineers.

• Provided assistance during network change implementation and confirming service restoration and stability after execution of planned work.

• Work unsupervised during nights and weekend while working in 24*7 NOC environment.

• Provided online and on-site high-level technical support for Cisco routers and switches.

• Cisco router/ switch configuration, management, and support.

• Upgrade firm wares for Cisco Routers & Switches for better security.

• Set up new routes and reload previous configurations. Extra -Curricular Activities:

Cisco Event

• Technically handled Saudi Bell stall in Cisco Connect 2019, at the Four Seasons Hotel Riyadh on May 18- 19, 2019

Declaration: I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned Riyadh, Saudi Sign:

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