Customer Service Store Manager

CURRICULUM VITAE

SIYABONGA ROMAN SITHOLE

CURRICULUM VITAE OF SIYABONGA ROMAN SITHOLE

PERSONAL DETAILS

Surname : Sithole

First names : Siyabonga Roman

Date of birth : 1997-06- 12

Identity Number : 970***-***-****

Gender : Male

Marital Status : Single

Criminal record : None

Nationality : South African

Home language : Zulu

Other languages : English, Afrikaans and Setswana

Driver’s license : Leaners Licence

Residential address : 2613 Lelie Crescent, Anmel Estate, Andeon Ext 43, Pretoria, 0183

Contact No : 079-***-****/082-***-****

Email address : ***************@*****.***/*********@*****.*** EDUCATIONAL QUALIFICATION

Last school attended : Christian Progressive College Highest Grade Passed : Grade 12

Subject Passed : English, Afrikaans, Mathematics, Life Orientation, Accounting, Business Economics & Economics

TERTIARY QUALIFICATION

Name of institution : Pearson Institute of Higher Education Course : Commerce Higher Certificate for BCom in Accounting Subjects passed : Student Skills, Mathematics, Creative Thinking, Introduction to Economics, English & Computer Skills EMPLOYMENT HISTORY

Employer : Sgodi Phola Liquor Distribution

Position : Store Manager and Till Operator

Period : June 2016 – to date

DUTIES

Provide exceptional customer service at the point of sale.

Undertake store administration duties such as managing store budgets and updating financial records.

Overseeing pricing and stock control.

Monitor inventory levels and order new items.

Develop and arrange promotional material and in-store displays.

Ensure store compliance with health and safety regulations. KEY SKILLS AND COMPETENCIES

Strong leadership and customer management abilities.

Customer service-oriented with in-depth knowledge of basic business management processes.

Excellent communication and interpersonal skills.

Performing work efficiently and effectively.

REFERENCES

Contact Person : Mr

Position : Store Owner

Company : Sgodi Phola Liquor Distribution

Contact Number : 083-***-****

Contact Person : Simangele Sithole

Company : Mentor

Contact Number : 082-***-****

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