Manager Cloud

KAMAL PREET SINGH

***** ******* ***, ******* ** *4555

Email: *******@*****.***

Mobile: 408-***-****

PROFESSIONAL PROFILE

A hands-on result-driven technology leader with 20 years of IT experience who brings focus on the “big picture” business impacts of technology projects, real costs, practical benefits, risks, and contingencies

Known for innovative approaches to solving complex technical and business problems

Experience in building and motivating professional, capable, and responsive organizations

Effective in fostering collaboration and consultative relationships with senior management and across traditional boundaries; highlighting inflection points of technology decisions

Provides leadership vision enterprise-wide via decisive and insightful executive thinking, guiding daily operations and policy implementation through a strategic mindset

Known for seamlessly coordinating and collaborating with internal organizations and third-party partners, Asset Management

Fosters virtual team collaborations using relationship building and communication improvement

SKILL HIGHLIGHTS

Leadership/ Global Team Management

Devops/SRE/Cloud Operation

Product Development

Technology and Innovation Analysis

Cloud Computing (SaaS, PaaS, IaaS)

Staff Development and Motivation

Vendor Management

Escalation/Problem Resolution

Budget/Expense Management

IT Infrastructure and Service Management

CORE COMPETENCIES & AREA OF EXPERTISE

Extensive experience with Cloud computing (SaaS, PaaS, IaaS), Hadoop, NoSQL, and Big data technologies

Extensive experience in implementing DevOps methodologies to increase technical agility rapidly and reduce delivery of services and time to market from days to minutes using CI, CD and virtualization technologies on various cloud vendors (OCI, AWS, MS Azure, and GCP)

Broad experience in Implementing High Availability (HA), Disaster Recovery (DR), and Backup/Recovery strategy

Develop and oversee Security Operations and Event Management, (SEIM), Incident Management, Problem Management, Configuration Management, and Change Management processes

Extensive experience using cloud technologies and tools such as Continuous Integration (Jenkins, GitLab), Continuous Deployment and Configuration Management (Puppet, Chef) and Containers/Provisioning Automation (Kubernetes, Dockers, OpenStack) and Monitoring (Prometheus, Grafana, Splunk, App Dynamics, New Relic)

Experience handling and managing compliance controls such as SOX (Sarbanes-Oxley), PCI, SOC (1 &2), HIPPA, FedRamp, and GDPR

PROFESSIONAL EXPERIENCE

Zeta Global Inc Sr Director- Cloud Engineering /SRE Sep 2019 – Present

Built and managed a DevOps/SRE function that owns application availability and performance and manage it through automation and proactive/predictive alerts by having a strong toolset to identify areas of improvement.

Defined, measured, and met key Service Level Objectives including Cost Reduction, Service Availability, Performance, Incidents, and Chronic problems

Took ownership of many controls, processes, and risks required to maintain our compliance portfolio

Collaborated with Engineering, teams to understand deployment practices and processes and work towards iteratively improving the release pipeline to ensure a highly resilient deployment strategy, ideally with zero downtime

Managed compute platforms as a service with end-to-end responsibility for delivering and supporting the on-prem and cloud compute platforms like AWS, VM, Kubernetes, Terraform, Puppet, Ansible, CI/CD, Artifactory, etc. for continuously deploying applications.

Partnered with the application and business stakeholders to ensure a high-quality product is developed and released into production.

Established Release and change management policy which governs the release process and details release categories, release activities, role & responsibilities, exception, etc.

Oracle Corporation, CA Director Cloud Engineering Apr 2016 – Aug 2019

Provided technical leadership and the management of Oracle’s SaaS cloud services team

Managed a team of technical professionals responsible for providing engineering and support services

Cultivated strong DevOps practices to bridge the operational gaps between solution architects and systems teams. Platforms are engineered with an “automate first” mentality enabling release cycles of days and weeks to be distilled to hours and days.

Cultivated a strong platform-as-a-service mentality using a variety of systems under common configuration management using Chef and Puppet, as well as full automation of CI/CD environments

Implemented and execution of Enterprise support processes such as Incident Management, Problem Management, Change Management, Service Request Management, Asset & Configuration Management, Audit Compliance, Resource Management and Project Delivery

Oversaw security of the cloud infrastructure, serving as the main point of contact for investigating and resolving security-related issues.

Sephora Inc. Sr Manager (DevOps, SRE,System Engineering) Jan 2015- Mar 2016

Led and grew a team of talented DevOps, system, and SRE engineers.

Managed day-to-day DevOps and data center operations, including work assignments, deliverable, objectives, goals, and development plans for the team members.

Defined and implemented monitoring services for data centers to incorporate key quality indicators (KQI) and key performance indicators (KPI).

Analyzed global operational trends across the scope of work and provided recommendations for improvement/ change.

Identified and resolved challenging issues and emerging areas of concern.

Collaborated with engineering teams to bring about scalability, reliability, and cost of ownership improvements to existing infrastructure and architecture.

Oracle Corporation, CA Sr. Manager Mar 2006 – Jan 2015

Managed a team of DevOps engineers, DBAs, and developers.

Led development effort of Oracle Identity Management product capabilities building the infrastructure of Oracle Public Cloud (PaaS).

Interfaced with stakeholders in other cloud infrastructure development teams, product management, quality engineering, IT operations and upper management for planning, tracking, delivering and supporting identity management products for Oracle Cloud.

Collaborated and interacted with cloud automation group to implement IDaaS provisioning using Nimbula and Oracle virtualization products.

Developed operational and governance-related methodologies and frameworks to support Private Cloud/Hybrid Cloud capabilities and transitions.

Worked with DevOps engineers/architects on the deployment plan using Chef and Mcollective automation provisioning and deployment tools.

KLA-Tencor, CA System Manager (Databases/Systems) Jul 2005- Mar 2006

Led a team of DBAs and Application administrators.

Created and maintained database and systems.

Performed Performance Tuning for SAP / Legacy Oracle Apps Database, Oracle Application 11i.

Designed and configured Oracle Directory Server (OID) setup and performed data migration.

Implemented and helped with SOX compliance rules and logged activities relating to those rules.

Performed and validated failover/DR activities.

Configured and implemented a single Sign on using OAM, OID, and Oracle 10G AS.

TECHNOLOGY SKILLS:

Platform: Oracle Public Cloud (OCI), Amazon Web Services (AWS), Google Cloud (GCP), Microsoft Azure, OpenStack

Containers: Kubernetes, Dockers, ECS, OKE,

Continuous Deployment: Salt, Puppet, Chef, Ansible, mCollective

Continuous Integration: Jenkins, GitLab, TeamCity

Monitoring: Prometheus, Nagios, Sensu, Icinga, Spunk, AppDynamics, NewRelic, ELK (Kibana, LogStash, Elastic), DataDog

Tools: GitLab, AWS CodeDeploy, SVN, VSS, OracleVM, and VMWare, Terraform, CloudFormation

RDBMS/Language: Python, PLSQL, Perl, Shell Script, Java, C++, Hibernate, TopLink, Python, Ruby, NoSQL, SnowflakeDB, Aerospike, Apache Hadoop, EMR, CloudERA, Cassandra, Oracle, MySQL, DynamoDB, MsSQL

Security Tools: Rapid7, Osssec, Varonis, AWS Security HUB (Guardduty, Inspector, Detective, CloudTrail)

EDUCATION/TRAINING:

BS from H N B Garhwal University, India

Post Graduate Diploma in Computer Science (PGDCA)

“B’ Level Certification in Computer Science from DOEACC, Government of India

Certification in Oracle 7.1 (Developer 2000) from Oracle Corp. India, 1997

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