Familara, Zach Aldwin F.
Rosal St. Samama * Compound Ligid-Tipas, Taguig City
***********@*****.***
EDUCATIONAL ATTAINMENT
Bachelor of Science in Computer Engineering - Rizal Technological University Boni, Mandaluyong (2014-2020)
CHARACTERISTICS AND SKILLS
Has the ability to learn task quickly and work with minimal supervision
Hardworking
Has good interaction with others and can work under pressure
Technically proficient in Microsoft Word, Excel and PowerPoint
Identifying hardware and software solutions
Installing and configuring hardware and software
Troubleshooting technical issues
Speaking to user to quickly get to the root of their problem
Windows, Linux operating systems
Resolving network issues
PRE- PROFESSIONAL EXPERIENCE
IT Support Intern
Nexus I.T Training Center (August - October 2016)
Troubleshooting technical issues and testing and evaluating new technologies Technical Support Engineer Intern
SGV & Co. /Ernst & Young Philippines (December 20190- February 2020)
Provide Level 1 Support, Migration of PC’s and Laptops (Back-up data, Setup installation, Setup Account, Configure System and Applications
Onsite Support Assistance ( Setup and configure telephones, printers, check data ports in server room)
AWARDS AND ACHIEVEMENTS
2nd Honor “Primary Graduate”
7th Honorable Mention “Secondary Graduate”
Auditor (Student Supreme Government) “Secondary Graduate”
Circulation Manager on Limelight (School Paper) “Secondary Graduate” CHARACTER REFERENCE
Will provide upon request