Office Assistant Customer Service
Resume:
Kimberly Harris
*****************@*****.***
EDUCATION:
Near North Career Magnet High School Chicago, IL
High School Diploma in General Studies, Honors Graduate June 1986 Westinghouse Career Academy Chicago, IL
Computer Technology Certificate June 2002
PROFESSIONAL EXPERIENCE:
The Shaw Company April 2014-Present Chicago, IL
Office Assistant
-First point of contact for visitors, residents, and families
-Answering and connecting phone calls to proper extensions
-Welcoming new and current clients and guiding them to appropriate staff members
-Receive and sort incoming and outgoing mail for distribution
-Maintain office inventory and ensured office equipment is serviced and running properly St. Mary’s/St. Elizabeth’s Resurrection Hospital February 1998-April 2014 Chicago, IL Medical/Surgical Environmental Services
-Responsible for the cleanliness and overall appearance of the hospital
-Supply patients with clean bed dressing and room essentials
-Proper and safe handling, storage, and disposal of hazardous materials U.S. Postal Services June 1990 –November 1998 Chicago, IL Mail Carrier
-Sorted and delivered mail daily in a timely manner to residents
-Collected outgoing mail directly from residents
-Responsible for safe handling and distribution of certified and federal mail SKILLS:
-Certified in Word Processing and Microsoft Office 2014
-Excellent customer service skills and interpersonal/communication skills
-Strong problem solving abilities and analytical skills
-Proven ability to manage multiple tasks and handle completing priorities each day
-Great attention to detail and high sensitivity for deadlines and due dates
-Ability to work autonomously as well as with a team
-Highly organized with “can-do” attitude
-Commitment, loyalty, and dedication to longevity in organizations
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