Social Media Software Developer
Resume:
Hamza TRACHI
Apt ***, *th Floor, Building **,
Najma 26, Doha, QATAR
*****.******@*****.***
EDUCATION
University of Hassan the 1st 2009-2010
Field of Economics
Specialized Institute in Applied Technology 2010-2012
Computer Systems Development Techniques
Specialized Institute in Applied Technology 2012-2013
Database Administrator Certificate
SKILLS
Programming Skills: Full Stack Development
Web: WordPress / Content Marketing
Database: DB Design / DB Management / DB Administration.
Microsoft Office Package.
. Social Media Management.
. Project/Team Management.
Computer Networking / Maintenance / Repair.
Sales techniques skills.
Customer/Guest Services skills.
ALTEA Program.
. High Presentation / Professional Skills.
. Handling Pressure / Problem Solving / Adaptability / Collaboration.
. Leadership skills.
. Research skills.
WORK EXPERIENCES
Qatar Airways, Doha, Qatar Currently (Since October 2016)
Customer Services Agent
Airport operations Agent at Hamad International Airport
Help Skill Consulting, Manama, Bahrain April-July 2016
Software Developer
● Identify client needs, manage project schedules and deliverables
● Update and maintain website content and pages for clients
● Develop and design websites including online stores and E-commerce websites for clients
● Install and maintain office operating systems, routers, and printers
WebHelp, Rabat, Morocco Mars-December 2014
IT Specialist/Technical Support (Customer Service)
● Answered Costumer calls/emails Technical problems.
● Provided Technical support and solutions for customers issues.
● Provided help in managing the team with the supervisor.
The General Treasury of the Kingdom of Morocco, Rabat, Morocco Feb-Mars 2012
Software Developer
● Provided conception and analysis of software database
● Created, manipulated and administered the database of the Developed software
● Provided Code for the application using Visual Studio
LANGUAGES
● Arabic: Native Speaker ● French: Excellent ● English: Excellent
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